Medical Receptionist

Lumus Imaging; Canterbury-Bankstown; On-site; AUD 52,000 - 78,000; Full time

Benefits offered by this job

Benefits platform

Fitness Passport

Health insurance discounts

Career development

Wellbeing support

Job summary

Lumus Imaging is seeking an enthusiastic clinic administrator to be the first point of contact for patients at our Bankstown and surrounding clinics. You will welcome patients, manage arrivals and schedule appointments across imaging modalities with warmth and efficiency.

No medical experience is required; structured training and a supportive team will help you grow within our national network. Benefits include a savings platform, Fitness Passport, health insurance discounts, career development

Qualifications

• Strong customer service skills, gained in any industry such as retail, hospitality or call centres.
• Warm, calm and professional manner, especially with patients who may be anxious or unwell.
• Flexibility to work a varied roster, with shifts that may start early and finish late.
• Willingness to work at our Liverpool clinic on occasion.
• Strong attention to detail and confidence with computer systems.

Responsibilities

• Welcoming patients and managing arrivals with warmth and efficiency.
• Scheduling and confirming appointments across multiple imaging modalities.
• Processing Medicare, DVA and private billing accurately.
• Handling phone and email enquiries from patients and referrers.
• Maintaining accurate patient records and supporting smooth clinic flow.
• Working closely with clinical staff to keep the day running seamlessly.
• Supporting our Liverpool clinic on occasion as required.

Skills

Customer service

Scheduling

Communication

Teamwork

Tools

Computer systems

Job description

At Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life.

Lumus Imaging, harnesses all of the knowledge and expertise we have gained over the last 30 years and combines it with the empathy and care of our people.

Our team of radiographers, sonographers, nuclear medicine technologists, nurses, centre support staff, as well as our network of independent radiologists make up our 2,000 diagnostic imaging experts and support staff across 150 sites right around the country.

About us

At Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life.

Lumus Imaging, harnesses all of the knowledge and expertise we have gained over the last 30 years and combines it with the empathy and care of our people.

Our team of radiographers, sonographers, nuclear medicine technologists, nurses, centre support staff, as well as our network of independent radiologists make up our 2,000 diagnostic imaging experts and support staff across 150 sites right around the country.

Why you'll love this role

• Permanent full-time stability with one of Australia's leading diagnostic imaging providers, with locations across the country
• No medical experience needed. Bring great customer service skills and we'll teach you the rest with structured, hands‑on training
• A team that has your back. Work alongside experienced radiographers, sonographers and support staff who value what you bring to the patient experience
• Ongoing training and development. Grow your skills in medical administration with structured support and career pathways across our national network
• Be part of your community. Care for the people of Bankstown and surrounds in a role where familiar faces are part of the job

About the role

As the first point of contact for our patients, you'll set the tone for their entire visit. Your day will include:

• Welcoming patients and managing arrivals with warmth and efficiency
• Scheduling and confirming appointments across multiple imaging modalities
• Processing Medicare, DVA and private billing accurately
• Handling phone and email enquiries from patients and referrers
• Maintaining accurate patient records and supporting smooth clinic flow
• Working closely with clinical staff to keep the day running seamlessly
• Supporting our Liverpool clinic on occasion as required

About you

• Strong customer service skills, gained in any industry such as retail, hospitality or call centres
• A warm, calm and professional manner, especially with patients who may be anxious or unwell
• Flexibility to work a varied roster, with shifts that may start as early as 6:45am or finish at 5:00pm
• Willingness to work at our Liverpool clinic on occasion
• Strong attention to detail and confidence with computer systems

Benefits and Wellbeing

As part of working for Lumus Imaging, you will have access to a range of benefits including:

• Benefits platform- Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
• Fitness Passport– Access top fitness centres & pools across Australia at a subsidised rate.
• Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
• Career growth and development opportunitieswith access to a comprehensive library of online courses and learning paths via our e-learning platform.
• Confidential health and well-being supportthrough our Employee Assistance Program, available to all employees and their family members.

Our commitment to diversity and inclusion

Lumus Imagingis an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.