Medical Receptionist

Lumus Imaging; Melbourne; Sur place; AUD 55 000 - 70 000; Plein temps

Avantages offerts par ce poste

Full-time role with consistent hours

Supportive, welcoming team environment

Six weeks training provided

Long-term career within a national HC‑

Career growth opportunities

Résumé du poste

Lumus Imaging is hiring a Medical Receptionist to join the Holmesglen Private Hospital team. This full-time, permanent role (38 hours per week) operates across Holmesglen and Highett clinics with a rotating roster from 6:30am to 9:00pm, Monday to Friday, and occasional Saturday overtime.

As the first point of contact for patients and practitioners, you will provide reception services, manage bookings, and navigate various systems to support smooth clinic operations.

Qualifications

• Experience in a healthcare or medical reception/admin role is desirable but not essential.
• Strong communication and customer service skills.
• High attention to detail and strong organisational abilities.
• Confidence using computers and administrative systems.

Responsabilités

• Welcoming patients and providing a professional and compassionate first impression.
• Managing patient bookings, referrals, and enquiries (in person and via phone).
• Accurate data entry and maintenance of patient records.
• Processing Medicare, billing, and payment transactions.
• Supporting the smooth day-to-day operation of the clinic.

Connaissances

Healthcare reception experience

Customer service

Data entry

Computer literacy

Description du poste

About us

At Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life.

Lumus Imaging, harnesses all of the knowledge and expertise we have gained over the last 30 years and combines it with the empathy and care of our people.

Our team of radiographers, sonographers, nuclear medicine technologists, nurses, centre support staff, as well as our network of independent radiologists make up our 2,000 diagnostic imaging experts and support staff across 150 sites right around the country.

About the role

Lumus Imaging are hiring for a Medical Receptionist to join the team at Holmesglen Private Hospital. This is a full-time, permanent position (38 hours per week) working across our Holmesglen and Highett clinics. The role involves a rotating roster with shifts between 6:30am and 9:00pm, Monday to Friday, plus occasional Saturday overtime shifts as required.

As a Medical Receptionist you will play an essential role in the experience our patients have when they visit our clinic for medical imaging appointments. Your day-to-day responsibilities will be providing reception services and acting as the first point of contact for patients and practitioners. This role is ideal for someone who has previous experience working with people both face to face and over the phone as well as being able to navigate various technology and systems.

Key responsibilities

• Welcoming patients and providing a professional and compassionate first impression
• Managing patient bookings, referrals, and enquiries (in person and via phone)
• Accurate data entry and maintenance of patient records
• Processing Medicare, billing, and payment transactions
• Supporting the smooth day-to-day operation of the clinic

About you

• Experience in a healthcare or medical reception/admin role is desirable but not essential
• Strong communication and customer service skills
• High attention to detail and strong organisational abilities
• Confidence using computers and administrative systems
• A team-focused attitude with a genuine commitment to patient care

Why join Lumus Imaging

• Full-time role with consistent hours
• Supportive, welcoming team environment
• Six weeks training provided
• Opportunity to build a long-term career within a national healthcare organisation

Benefits and Wellbeing

As part of working for Lumus Imaging, you will have access to a range of benefits including:

• Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
• Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate.
• Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
• Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
• Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.

Our commitment to diversity and inclusion

Lumus Imaging is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.