Medical Receptionist

Adecco; Canberra; On-site; AUD 51,000 - 73,000; Part time

Job summary

Adecco is seeking a friendly Medical Receptionist to join a Canberra Inner South healthcare practice for a 5-6 week temporary assignment, four-day week, Monday to Thursday 8:00am–4:00pm.

You will provide professional front-desk support, manage appointments and patient records, handle referrals and billing, and liaise with GPs and other healthcare professionals to keep the practice running smoothly.

Qualifications

• Experience in medical reception or healthcare administration is highly regarded.
• Ability to manage appointments, patient records and billing with accuracy.
• Professional, friendly and patient-focused demeanor.

Responsibilities

• Greet patients with a welcoming service and handle front-desk duties.
• Answer calls, manage enquiries and scheduling; maintain the appointment book.
• Process referrals, reminders, and patient billing; update records confidentially.
• Liaise with GPs and healthcare professionals; provide general admin support.

Skills

Front-desk communication

Organisational skills

Patient confidentiality

Team player

Tools

Billing software

Appointment management

Job description

Medical Receptionist | $45 per hour + Super | Canberra

Inner South Canberra | Monday to Thursday | 8:00am-4:00pm | 5-6 Week Assignment

We are looking for an experienced and friendly Medical Receptionist to join a well-established healthcare practice in Canberra's Inner South for an initial 5-6 week temporary assignment.

This is a great opportunity for someone with medical reception or healthcare administration experience seeking a well-paid short-term role with a four-day working week.

Responsibilities

You will help ensure the smooth day-to-day running of the practice, providing professional front-desk support to patients and assisting practitioners with general administration. The position includes appointment management, patient records, referrals, billing and general reception duties.

Key responsibilities include:

• Greeting patients and providing a professional, welcoming service
• Answering incoming calls and managing patient enquiries
• Scheduling appointments and maintaining the appointment book
• Processing referrals and appointment reminders
• Managing patient invoices, receipts and bulk billing
• Updating patient records accurately and confidentially
• Liaising with GPs and other healthcare professionals
• Managing emails, correspondence, scanning and filing
• Providing general administration support to the wider practice team

Your Profile

We're looking for someone who is:

• Friendly, professional and patient-focused
• Highly organised with strong attention to detail
• Confident communicating with patients and healthcare professionals
• Reliable and able to manage competing priorities
• Comfortable working both independently and as part of a team
• Committed to maintaining patient confidentiality

Previous medical reception or healthcare administration experience would be highly regarded.