Medical Receptionist

I-MED Radiology Network; Griffith; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Fitness passport

Free parking onsite

Uniforms provided

Annual remuneration review

Job summary

I-MED Radiology is seeking a Medical Receptionist in Griffith to be the first point of contact for patients, creating a positive and professional experience. This full-time role runs Monday to Friday, 8.00am–5.00pm, requiring strong communication and organisational skills to manage bookings and inquiries.

You will handle check-ins, email/phone correspondence, patient preparation information, and billing across private, Medicare, workers compensation, and DVA, while coordinating with clerical and

Qualifications

• Clear verbal and written communication skills are required.
• Strong organisational abilities to manage appointments and patient flow.
• Relevant reception experience is preferred.
• Confidence working across multiple screens and systems is important.

Responsibilities

• Greeting patients warmly and assisting with check-in procedures.
• Answering emails and phone calls promptly and handling inquiries professionally.
• Advising patients of preparation prior to relevant scans.
• Billing procedures – private, Medicare, workers compensation, and DVA.
• Collaborating with clerical and technical staff, radiologists, and referrers.

Skills

Clear communication

Organisational skills

Reception experience

Multi‑screen system use

Job description

Job Description

Join our friendly and supportive team in

Job Description

Join our friendly and supportive team in Griffith as a Medical Receptionist. This full-time role operates from Monday to Friday, with shifts between the hours of 8.00am-5.00pm.

As aMedical Receptionist, you will be the first point of contact for our patients, playing an important role in creating a positive and professional patient experience.

Your Responsibilities Will Include

• Greeting patients warmly and assisting with check-in procedures.


• Answering emails and phone calls promptly and handling inquiries professionally.


• Advising patients of preparation prior to relevant scans.


• Billing procedures – private, Medicare, workers compensation, and DVA.


• Collaborating with clerical and technical staff, radiologists, and referrers.

What We’re Looking For

• Clear verbal and written communication skills.


• Strong organisational abilities to manage appointments and patient flow.


• Relevant reception experience.


• Confidence working across multiple screens and systems.

What We Can Offer You

Wellbeing benefits

• Fitness passport, including full gym access and a range of classes


• Supportive management that values your well-being

Learning and development

• Comprehensive training to help you put your best foot forward in the role


• Career opportunities across our diverse Network


• Opportunity for position growth – gain more responsibilities with experience

Workplace Experience

• Collaborative and inclusive team


• Free parking onsite and street parking


• Lots of uniform options to suit your preferences at no cost to you with annual top ups

Compensation

• Industry-competitive salary and benefits package


• Annual Remuneration Review

With over 250 clinics and 4000 staff, I-MED Radiology is Australia’s largest Radiology Network. As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.

About Us

With over 240 clinics nationally, I-MED Radiology is Australia's largest private diagnostic imaging network offering a comprehensive range of services including CT, MRI, ultrasound, general x-ray, Nuclear Medicine, and a commitment to exceptional standards of patient care.

Our vision is to be the most respected and trusted medical imaging specialists in the world. Our purpose is to help save lives and reduce uncertainty.