Medical Receptionist

Gastrointestinal Specialists Brisbane; Brisbane; On-site; AUD 50,000 - 60,000; Part time

Job summary

Gastrointestinal Specialists Brisbane on Brisbane's Northside is seeking an experienced Medical Receptionist to join a fast-paced, modern computer-based practice. The role requires excellent organisational and interpersonal skills to manage patient care in a small but busy setting.

You will handle high-volume calls, bookings, billing and scheduling, and will coordinate with hospitals, doctors and referring practitioners.

Qualifications

• Excellent organisational and interpersonal skills essential for managing patient care in a small busy practice.
• Ability to learn new tasks and processes, multitask, and work autonomously when required.
• Experience handling high volume calls and scheduling in a medical reception setting.

Responsibilities

• Answer high volume incoming calls and assist with enquiries.
• Manage patient bookings, appointments, billing, and receipting.
• Schedule procedural lists and liaise with hospitals, specialists and referrers.
• Maintain patient records and incoming/outgoing correspondence to other practitioners.
• Communicate timely and accurately with Practice doctors.

Skills

Organisational skills

Interpersonal skills

Multitasking

Genie software

Administrative experience

Tools

GENIE medical software

Job description

This Gastroenterology Specialistpracticeisbased at St Vincent's Private Hospital Northside. Our staff members are friendly, motivated and team oriented who are able to work autonomously when required.

Our Practice is looking for an experienced Medical Receptionist looking to work in a fast-paced, modern computer based practice onthe Brisbane Northside.

About the role

The role will require the successful candidate to have excellent organisational and interpersonalskills in managing patient care in a small but busy practice. The candidate will need to demonstrate an ability to learn new tasks and processes, be able to multitask, whilstintegratinginto a supportive team environment, ultimately being able to work autonomously when required. The successful candidate will be offered 4 days per week, Monday to Friday. The candidate will need flexibility with working hours and abilityto cover staff leave.

Duties and responsibilities

• Answering high volume incoming phone calls and assisting with enquiries
• Manage patient bookings and appointments, including meet and greet, point-of-care billing and receipting, and booking of future appointments
• Booking procedural lists, including liaising with hospitals, other medical specialists and referring doctors
• General administration including updating patient records, attaining relevant documents and managing incoming/outgoing correspondence to other Medical Practitioners
• Timely and accurate communication with Practice doctors

Skills and experience

• Good organisational skills with an ability to multitask
• Able to work efficiently with a high level of accuracy
• Sound computer skills, preferably with familiarity using GENIE medical software, including receiving and sending of electronic documents
• Reasonablemedical receptionist experience (preferably a minimum of 1years)
• Excellent interpersonal and communications skills