Medical Receptionist

Shoulder2Hand; Australian Capital Territory; On-site; AUD 30,000 - 39,000; Full time

Job summary

Shoulder2Hand in Australia is seeking a medical receptionist to join our orthopaedic and hand therapy practice. The role is full or part time, with hours negotiable for the right candidate, including school hours. The clinic operates Monday to Friday, 8:30 to 4:30, with no weekends or after hours.

You will manage patient flow, the practitioners’ appointment diary, and handle phone and email enquiries. You’ll maintain accurate records and work flexibly within a small team, delivering high levels

Qualifications

• Experience as a medical receptionist or front-desk role preferred.
• Strong organisational skills and attention to detail.
• Ability to communicate clearly with patients and team.

Responsibilities

• Managing the flow of patients on clinic days
• Managing the appointment diary of our practitioners, including booking appointments and procedures
• Answering incoming phone and email enquiries
• Work flexibly across team priorities as required
• Maintain accurate records and pay close attention to detail
• Communicate effectively with team members to support smooth operations

Skills

Attention to detail

Clear communication

Team player

Organised

Job description

Full or part time hours (negotiable for the right candidate including school hours).

The team at Shoulder2Hand is seeking a medical receptionist to join our practice. Shoulder2Hand is a well established, and respected provider of Orthopaedic and Hand Therapy services that is known for our outstanding service and treatment outcomes, and we are looking for another member of the team to help us maintain our high level of service and care.

We see all types of patients, including private, DVA and workers compensation patients, and offer the full range of upper limb orthopaedic treatment including trauma, fractures and post-surgical care.

The clinic operates Monday to Friday, 8:30 to 4:30. No weekends or after hours.

Key responsibilities

• Managing the flow of patients on clinic days
• Managing the appointment diary of our practitioners, including booking appointments and procedures
• Answering incoming phone and email enquiries
• Work flexibly across team priorities as required
• Maintain accurate records and pay close attention to detail
• Communicate effectively with team members to support smooth operations

What we're looking for

• Ability to work effectively in a small team
• Flexible and helpful approach to changing priorities
• Strong attention to detail and organisation skills
• Clear communication and a reliable work ethic