Medical Personal Assistant /Administration

Talent Connect Australia; Sydney; On-site; AUD 51,000 - 55,000; Full time

Job summary

Talent Connect Australia is seeking a Medical Personal Assistant / Administration professional for a leading women's health clinic in the Sydney CBD.

You will be the heartbeat of the front desk, handling administrative and PA duties, managing calendars, patient inquiries, and confidential records with discretion.

Fixed-term 12 months, full-time, 8:30 AM–5:30 PM, with occasional WFH on Thursdays and an immediate start available.

Qualifications

• Must have proven medical personal assistant / admin experience in a similar specialist clinic (minimum 3 years).
• Must have proven practice management software experience - ideally Gentu Genie OR Clinic to Cloud (minimum 1 year).
• Available to full-time hours.
• Available to start immediately OR 2 weeks' notice.
• Strong interpersonal skills with a genuine focus on delivering excellent customer experiences.
• Positive, proactive attitude with the ability to perform effectively in a fast-paced environment.

Responsibilities

• Provide high-level administrative and operational support to the Doctor and Clinic Manager.
• Manage complex calendars, appointment scheduling, meetings, and travel coordination.
• Handle incoming calls and patient enquiries with professionalism, empathy, and discretion.
• Maintain accurate and confidential patient records in line with privacy and compliance standards.
• Coordinate with medical staff to schedule procedures, consultations, and follow-up appointments.
• Process patient paperwork, including insurance forms and medical history questionnaires, with attention to detail and accuracy.
• Provide administrative support to medical staff, including typing correspondence, preparing documents, and organising meetings.

Skills

Medical PA experience

Calendar management

Customer service

Privacy compliance

Front desk operations

Tools

Gentu Genie

Clinic to Cloud

Job description

Medical Personal Assistant /Administration

• Hourly rate: $37 - $40 + super = $73,000 - $80,000 + super (Dependant on experience)
• Sydney CBD Location

• 12 months fixed term contract
• Hours per day: 8:30AM - 5:30PM
• Immediate Start
• Hourly rate: $37 - $40 + super = $73,000 - $80,000 + super (Dependant on experience)
• Sydney CBD Location

Organisation

As a leading practice specialising in women's health, we pride ourselves on delivering world-class patient care with state-of-the-art technology and a team of experts. Join us in our mission to make a positive impact on the lives of our patients every day.

You will be working in one of the Sydney CBD Clinic, 5 days a week, with the occasional WFH day on Thursdays.

Role

As the Medical PA/Admin, you will be the heartbeat of the front desk, you'll wear multiple hats, ensuring the smooth operation of both administrative and PA function. Your role will be pivotal in creating an environment where patients feel not just seen, but truly cared for.
Your exceptional communication skills and friendly demeanor will set the tone for our patients' experience from the moment they walk through the door.

Key Responsibilities

• Provide high-level administrative and operational support to the Doctor and Clinic Manager.
• Manage complex calendars, appointment scheduling, meetings, and travel coordination.
• Handle incoming calls and patient enquiries with professionalism, empathy, and discretion.
• Maintain accurate and confidential patient records in line with privacy and compliance standards.
• Coordinate with medical staff to schedule procedures, consultations, and follow-up appointments.
• Process patient paperwork, including insurance forms and medical history questionnaires, with attention to detail and accuracy.
• Provide administrative support to medical staff, including typing correspondence, preparing documents, and organising meetings.

Requirements

• Must have Proven medical personal assistant /admin experience in a similar specialist clinic (minimum 3 years)
• Must have proven practice management software experience - ideally Gentu Genie OR Clinic to Cloud (minimum 1 year)
• Available to full-time hours
• Available to start immediately OR 2 week's notice
• Strong interpersonal skills with a genuine focus on delivering excellent customer experiences.
• Positive, proactive attitude with the ability to perform effectively in a fast-paced environment.