Senior Medical Administrator

Talent Connect Australia; Sydney; Hybrid; AUD 80,000 - 100,000; Full time

Benefits offered by this job

WFH Thursdays

Job summary

Talent Connect Australia is seeking a Senior Medical Administrator for a 12-month fixed-term contract in Martin Place, Sydney. This role supports a busy clinical practice with diary management, patient enquiries and accurate record-keeping.

You will coordinate appointments, liaise with medical staff, handle billing and use Gentu practice management software. The position offers four days per week with potential to work from home on Thursdays and occasional flexible hours.

Qualifications

• Experience in senior medical administration or medical secretary roles.
• Experience supporting a specialist or busy medical practitioner.
• Experience using Gentu practice management software (advantageous).
• Excellent diary management and organisational skills.
• Strong written and verbal communication skills.
• Professional, warm and patient-focused approach.
• Ability to work autonomously and take initiative.

Responsibilities

• Manage a busy medical diary, coordinating patient appointments and consultations.
• Act as the first point of contact for patients with professional service.
• Manage incoming calls, emails and patient enquiries.
• Coordinate medical correspondence, reports and documentation.
• Maintain accurate and confidential patient records using Gentu PM software.
• Liaise with patients, medical professionals and external stakeholders.
• Manage billing, invoicing and other general administrative duties.
• Proactively manage competing priorities and ensure efficient day-to-day operation.

Skills

Diary management

Patient service

Organisational skills

Communication skills

Medical administration

Initiative

Flexibility

Tools

Gentu

Job description

Senior Medical Administrator | 12-Month Fixed-Term Contract Martin Place, Sydney CBD | 4 Days Per Week | Potential Work From Home on Thursday

This role would suit a highly organised, proactive and experienced medical administrator who enjoys working in a fast-paced clinical environment and takes pride in delivering exceptional patient and administrative support. Based in the heart of Martin Place, this is a four-day-per-week opportunity, with the potential to work from home on Thursdays.

The Opportunity

You will play an integral role in ensuring the smooth day-to-day running of the practice. You will be responsible for coordinating appointments, managing patient enquiries and providing comprehensive administrative support.

Key Responsibilities

• Manage a busy medical diary, coordinating patient appointments and consultations.
• Act as the first point of contact for patients, providing professional and compassionate service.
• Manage incoming calls, emails and patient enquiries.
• Coordinate medical correspondence, reports and documentation.
• Maintain accurate and confidential patient records using Gentu practice management software.
• Liaise with patients, medical professionals and external stakeholders.
• Manage billing, invoicing and other general administrative duties.
• Proactively manage competing priorities and ensure the efficient day-to-day operation of the practice.

About You

To be successful in this position, you will ideally have:

• Previous experience in a senior medical administration or medical secretary position.
• Strong experience supporting a specialist or busy medical practitioner.
• Previous experience using Gentu practice management software (highly regarded).
• Excellent diary management and organisational skills.
• Strong written and verbal communication skills.
• A professional, warm and patient-focused approach.
• The ability to work autonomously, anticipate requirements and take initiative.
• Flexibility to work additional hours when required to accommodate the doctor's schedule.

The Details

• Contract: 12-month fixed-term maternity leave cover.
• Location: Martin Place, Sydney CBD.
• Working days: 4 days per week.
• Hours: Approximately 8:30am-5:30pm, with some flexibility required depending on the doctor's schedule.
• Work from home: Potential to work remotely on Thursdays.
• Start date: Early December 2026