Medical Personal Assistant /Administration

Talent Connect Australia; Burwood; On-site; AUD 73,000 - 80,000; Full time

Job summary

Talent Connect Australia seeks a Medical Personal Assistant/Administration professional for a leading women’s health practice in Sydney. This permanent full-time role spans four days per week, with hours from 7am to 5pm and immediate start.

You will support the Doctor and Clinic Manager, manage calendars, handle patient inquiries, and ensure accurate, confidential records in a fast-paced clinical environment.

Qualifications

• Must have proven medical personal assistant/admin experience in a similar specialist clinic (minimum 3 years).
• Experience with practice management software (Genie, Clinic to Cloud or Gentu) is required (minimum 1 year).
• Available to work 4 days per week with permanent full-time hours.

Responsibilities

• Provide high-level administrative and operational support to the Doctor and Clinic Manager.
• Manage complex calendars, appointment scheduling, meetings, and travel coordination.
• Handle incoming calls and patient inquiries with professionalism and discretion.
• Maintain confidential patient records in line with privacy standards.
• Coordinate with medical staff to schedule procedures and follow-up appointments.
• Process patient paperwork, including insurance forms and medical history questionnaires.
• Prepare documents and organise meetings for the medical staff.

Skills

Medical Personal Assistant

Administration

Customer service

Tools

Genie

Clinic to Cloud

Gentu

Job description

Medical Personal Assistant /Administration

• Full-time hours across 4 days a week(ideally Thursdays off but can be flexible)
• Hours per day: 7am to 5pm
• Immediate Start
• Hourly rate: $37 - $40 + super = $73,000 - $80,000 + super (Dependant on experience)
• Multiple locations in Sydney available

• Permanent Fulltime
• Full-time hours across 4 days a week(ideally Thursdays off but can be flexible)
• Hours per day: 7am to 5pm
• Immediate Start
• Hourly rate: $37 - $40 + super = $73,000 - $80,000 + super (Dependant on experience)
• Multiple locations in Sydney available

Organisation

As a leading practice specialising in women's health, we pride ourselves on delivering world-class patient care with state-of-the-art technology and a team of experts. Join us in our mission to make a positive impact on the lives of our patients every day.

We are working on multiple roles across different clinics: (Burwood, Kogarah, Alexandria & Bondi Junction)
4 days a week - Monday, Tuesday, Wednesday, Friday, (Thursdays off).
9.5 hours working day (7AM to 5PM shifts)

Role

As the Medical PA/Admin, you will be the heartbeat of the front desk, you'll wear multiple hats, ensuring the smooth operation of both administrative and PA function. Your role will be pivotal in creating an environment where patients feel not just seen, but truly cared for.
Your exceptional communication skills and friendly demeanor will set the tone for our patients' experience from the moment they walk through the door.

Key Responsibilities:

• Provide high-level administrative and operational support to the Doctor and Clinic Manager.
• Manage complex calendars, appointment scheduling, meetings, and travel coordination.
• Handle incoming calls and patient enquiries with professionalism, empathy, and discretion.
• Maintain accurate and confidential patient records in line with privacy and compliance standards.
• Coordinate with medical staff to schedule procedures, consultations, and follow-up appointments.
• Process patient paperwork, including insurance forms and medical history questionnaires, with attention to detail and accuracy.
• Provide administrative support to medical staff, including typing correspondence, preparing documents, and organising meetings.

Requirements

• Must have Proven medical personal assistant /admin experience in a similar specialist clinic (minimum 3 years)
• Must have proven practice management software experience - ideally Genie, Clinic to Cloud or Gentu (minimum 1 year)
• Available to work 4 days per week | Permanent full-time hours.
• Strong interpersonal skills with a genuine focus on delivering excellent customer experiences.
• Positive, proactive attitude with the ability to perform effectively in a fast-paced environment.