Medical Secretary

Mars Recruitment; Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

Mars Recruitment is seeking a highly organised Medical Secretary to support a Specialist Doctor and assist patients throughout their treatment journey. This role blends specialist practice administration with patient coordination in a busy clinical setting.

Based in Bondi Junction, it is a full-time position, four days a week, 9.5 hours per day, focusing on appointments, patient enquiries and accurate record-keeping to ensure a smooth patient experience.

Qualifications

• Organisation and coordination of reception and admin tasks.
• Strong attention to detail in patient records and consent documents.
• Ability to manage multiple priorities in a busy medical setting.

Responsibilities

• Manage appointments and patient enquiries for a Specialist.
• Welcome patients and guide registration and pre-treatment requirements.
• Coordinate communication between patients and clinical teams.
• Maintain accurate patient records and correspondence.
• Resolve scheduling or administrative issues promptly with discretion.

Skills

Administrative support

Customer service

Attention to detail

Communication

Scheduling

Education

Experience in medical practice

Tools

Patient management system

Job description

We are seeking an organised Medical Secretary to support a Specialist Doctor and help patients feel informed and cared for throughout their treatment journey.

This role combines specialist practice administration with patient coordination. You’ll be a trusted point of contact for patients while working closely with doctors and nurses to keep appointments, communication and treatment preparations running smoothly.

This role will be based in Bondi Junction. It is full time, 4 days a week / 9.5 hours a day.

What you’ll do

Manage appointments, patient enquiries and day-to-day administration for an allocated Specialist.

Welcome patients and guide them through registration and pre-treatment requirements.

Coordinate communication between patients and clinical teams.

Maintain accurate patient records, consent documentation and correspondence.

Resolve scheduling or administrative issues promptly, escalating concerns when needed.

Handle sensitive conversations with empathy, discretion and professionalism.

What you’ll bring

You’ll have strong administration and customer service skills, excellent attention to detail and the ability to manage competing priorities in a busy environment. You’ll be confident communicating with a wide range of people and committed to making every patient interaction supportive and respectful.

Experience in a medical practice or allied health setting would be highly regarded, as would familiarity with patient management systems. Candidates from other patient facing or service focused environments are also encouraged to apply.

If you enjoy being the person who brings organisation and care to a busy practice, we’d love to hear from you.

Please note, only shortlisted candidates will be contacted.

Unlock job insights

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a medical secretary?

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