Receptionist and clinic all-rounder

Westmead Private Cardiology; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

Westmead Private Cardiology in Sydney, NSW is seeking a dedicated medical administrator to support multiple doctor clinics. You will be the primary contact for patients and practitioners, handling a range of admin and clinical support tasks in a busy healthcare environment.

Responsibilities include managing enquiries, scheduling, billing, Medicare claims, and ensuring smooth clinic operations while delivering excellent patient service.

Qualifications

• Experience in a medical practice (cardiology or specialist practice preferred).
• Excellent communication and interpersonal skills.
• Outstanding organisation with strong attention to detail.
• Ability to prioritise and stay calm in a busy environment.
• Confidence using medical practice software (or willingness to learn).
• Positive, reliable and team-focused attitude.

Responsibilities

• Attend to enquiries over the phone, email and in person.
• Manage specialist appointments, procedure bookings and patient inquiries.
• Confidence using medical practice software (HealthTrack).
• Take payments and process Medicare claims (batching) and Private Health Fund billing, including reconciling of billing.
• Run multiple doctor's clinics and prepare consulting sessions.
• Work closely with clinic practitioners and admin staff to create a smooth running organisation.
• Maintain the face of the clinic by providing excellent customer service and support.
• Import typing from external source.
• Scan and import documents.

Skills

Medical administration

Communication skills

Organization

Prioritisation

Attention to detail

Teamwork

Customer service

Tools

HealthTrack

Job description

Westmead Private Cardiology – Westmead NSW

This is a full-time position in a medical practice supporting the running of multiple doctor's clinics. You will be the primary point of contact for patients and practitioners, managing a range of administrative and clinical support tasks in a busy healthcare environment.

Key responsibilities

• Attend to enquiries over the phone, email and in person
• Manage specialist appointments, procedure bookings and patient inquiries
• Confidence using medical practice software (or willingness to learn) eg HealthTrack
• Take payments and process Medicare claims (batching), Private Health Fund billing, including reconciling of billing
• Run multiple doctor's clinics and prepare consulting sessions
• Work closely with clinic practitioners and admin staff to create a smooth running organisation
• Maintain the "face of the clinic" by providing excellent customer service and support
• Import typing from external source
• Scan and import documents

About you

• Previous experience in a medical practice (cardiology or specialist practice highly regarded)
• Excellent communication and interpersonal skills
• Outstanding organisation skills with strong attention to detail
• The ability to prioritise and remain calm in a busy environment
• Confidence using medical practice software (or willingness to learn)
• A positive, reliable and team focused attitude
• A supporting and welcoming team environment
• A stable, long-term position
• The ability to work a 9 day fortnight
• The opportunity to work closely with respected cardiologists and make a meaningful difference to patients