Medical Imaging Receptionist

Garran Medical Imaging; Canberra; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Flexible working hours

Salary packaging options

Leave loading 17.5%

Job summary

Garran Medical Imaging is seeking a motivated Medical Imaging Receptionist to join our small, dedicated team in Canberra. The role focuses on friendly patient-facing service, efficient appointment scheduling, and accurate data handling across sites.

We value a positive attitude, excellent communication, and the ability to adapt to a busy healthcare environment. The position involves rostered shifts, including after-hours and weekends, with a supportive team and flexible hours.

Qualifications

• Excellent customer service in a fast-paced healthcare setting.
• Strong communication and interpersonal skills.
• High attention to detail and accuracy.
• Healthcare experience desirable.
• Experience with Medical Imaging desirable.
• Experience with RIS desirable.
• Ability to work autonomously and collaboratively in a diverse team.
• Flexibility to work weekends and public holidays.
• Commitment to patient confidentiality and professional conduct.

Responsibilities

• Coordinate exam scheduling and patient queries.
• Manage patient appointments and enquiries efficiently.
• Support reception team and clinicians across multiple sites.
• Maintain accurate data entry and records with attention to detail.

Skills

Customer service

Communication skills

Attention to detail

Healthcare experience

RIS knowledge

Data entry

Computer literacy

Multi-site

Teamwork

Flexibility

Confidentiality

Tools

RIS software

Job description

Medical Imaging Receptionist - Full Time

• Friendly,Positive Attitude

• Service Excellence and Accuracy

• Small, Dedicated and Caring Team of Professionals

Thinking of taking a gap year?

This could be the perfect opportunity to gain hands-on experience in healthcare while working with a friendly and supportive team!

About Us

Garran Medical Imaging is a locally owned, patient-focused practice providing a wide range of diagnostic and interventional imaging services in the heart of Garran. Our small, dedicated team of professionals is committed to excellence, compassion, and accuracy in patient care.

About the role

We are seeking a motivated and positive individuals to join our reception team, who is self-motivated, customer focused and possesses well-developed communication skills to join our reception team at Garran Medical Imaging. This varied role includes a wide range of administrative and patient-facing responsibilities to ensure an efficient and patient-centered Medical Imaging service. The Medical Imaging Receptionist will undertake a range of examination scheduling, patient and healthcare professional queries and general administrative tasks. The role includes participation in a rotating roster including after-hours and occasional weekend duties across multiple sites based in Canberra.

About you

To be successful in this role you will possess:

• Excellent customer service skills in a fast paced work environment
• Well-developed communication and interpersonalskills both face to face and over the phone
• High attention to detail and accuracy
• Previous experience within the healthcare industry (desirable)
• Experience/knowledge in Medical Imaging (desirable)
• Experience working with a Radiology Information System (RIS) (desirable)
• Ability to work autonomously as well as collaboratively within a diverse team
• Flexibility and adaptability to manage competing demands and pressure in a changing work environment
• Sound organisational, time managementand prioritisation skills
• Highly proficient and accurate data entry skills
• General computer literacy and confidence using various software systems
• Ability to follow instruction, exercise initiativeand problem solve effectively
• Ability and willingness to work across multiple sites as required
• Availability and flexibility to work weekends and public holidays in accordance with roster requirements
• Strong commitment to patient confidentiality, privacy and professional conduct
• Ability to communicate with patients, healthcare professionals and colleagues in a professional, empathetic and respectful manner
• Ability to manage patient enquiries, appointments and competing priorities efficiently
• Strong teamwork skills and the ability to contribute to a positive and supportive workplace
• Ability to remain calm, professional and compassionate when dealing with difficult or sensitive situations
• Reliable, punctual and able to adapt to changing operational requirements

What we offer

Garran Medical Imaging offers a variety of fantastic Employee Benefits, including:

• Friendly & supportive team
• Flexible working hours
• Salary packaging options

Remuneration and hours of work are negotiable and will reflect your skills and experience. Garran Medical Imaging will take a modern view of remuneration with working flexibility and offers leave loading of 17.5%.