Medical Front Desk & Patient Care Coordinator

Work Initiatives; Melbourne; Sur place; AUD 32 000 - 40 000; Plein temps

Avantages offerts par ce poste

Induction & training

Career progression

Supportive team

Healthcare industry role

Résumé du poste

Work Initiatives is expanding its medical practice in Essendon North and seeks a friendly Medical Receptionist/Secretary to join the front desk team. You will greet patients, manage bookings, handle calls, and support the clinical staff with administrative tasks.

Ideal candidates are proactive, detail-oriented, and possess excellent communication skills. Australian work rights are required, and experience with Genie or similar patient management software is preferred.

Qualifications

• Experience in medical or healthcare administration is preferred.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and maintain attention to detail.

Responsabilités

• Efficiently managing administrative tasks to ensure smooth operations.
• Greeting and welcoming patients, both in person and on the phone, with a friendly and professional manner
• Efficiently managing patient bookings, rescheduling appointments, and maintaining accurate electronic patient records
• Handling patient inquiries, providing information about our services, and addressing any concerns they may have
• Assisting with the processing of payments
• Maintaining a well-organised and tidy reception area, ensuring a comfortable and inviting environment for our patients
• Providing general administrative support to the clinical team as needed

Connaissances

Front desk

Patient greeting

Customer service

Communication skills

Multitasking

Genie PMS

Outils

Genie

Description du poste

Work Initiatives is expanding its medical practice in Essendon North and seeks a friendly Medical Receptionist/Secretary to join the front desk team. You will greet patients, manage bookings, handle calls, and support the clinical staff with administrative tasks.

Ideal candidates are proactive, detail-oriented, and possess excellent communication skills. Australian work rights are required, and experience with Genie or similar patient management software is preferred.