Medical Receptionist & Patient Experience Coordinator

Precision Brain, Spine and Pain Centre; City of Melbourne; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Induction training

Career progression

Supportive team

Job summary

Precision Brain, Spine and Pain Centre – Essendon North VIC is seeking a proactive Medical Receptionist/Secretary to join our patient‑facing team. You will welcome patients, manage bookings, maintain electronic records and support the clinical staff with efficient administration.

We value a friendly, empathetic approach, strong organisational skills and the ability to multitask in a busy medical practice. Genie experience is preferred, and Australian work rights are required.

Qualifications

• Experience in medical/healthcare administration preferred.
• Excellent communication and interpersonal skills.
• Friendly, empathetic and quick to learn.

Responsibilities

• Manage front-of-house operations.
• Greet patients in person and on the phone.
• Manage patient bookings and appointments.
• Maintain accurate electronic patient records.
• Assist with payments and general admin for the clinical team.
• Keep reception area neat and welcoming.

Skills

Front-of-house

Customer service

Multitasking

Communication

Tools

Genie

Job description

Precision Brain, Spine and Pain Centre – Essendon North VIC is seeking a proactive Medical Receptionist/Secretary to join our patient‑facing team. You will welcome patients, manage bookings, maintain electronic records and support the clinical staff with efficient administration.

We value a friendly, empathetic approach, strong organisational skills and the ability to multitask in a busy medical practice. Genie experience is preferred, and Australian work rights are required.