Medical Administration

Kingston Orthopaedics Pty Ltd; Coffs Harbour; On-site; AUD 52,000 - 78,000; Full time

Job summary

Kingston Orthopaedics Pty Ltd in Coffs Harbour, NSW is seeking a dedicated Medical Administrator to join Harbour Orthopaedics & Sports Medicine on a maternity leave contract. You will ensure smooth administrative operations across reception, records, billing, and coordination with staff.

The role requires at least two years in medical administration, strong communication, and proficiency with practice management software and EMR systems.

Qualifications

• Minimum 2 years of experience in a medical administration or healthcare support role.
• Strong customer service and communication skills, with the ability to interact with patients, medical staff, and external stakeholders.
• Excellent organisational and time management skills, with the ability to prioritise tasks and work under pressure.
• Proficiency in using medical practice management software and electronic medical records systems.
• Knowledge of medical terminology, billing, and insurance processes.

Responsibilities

• Providing excellent customer service to patients, booking appointments, and managing patient records.
• Handling medical billing and insurance claims processing.
• Maintaining and updating the practice's electronic medical records system.
• Coordinating the flow of information between medical staff, patients, and third-party providers.
• Performing general administrative duties, such as data entry, filing, and inventory management.
• Contributing to the overall efficiency and effectiveness of the practice.

Skills

Medical administration

Customer service

Communication

Tools

Practice management software

EMR systems

Job description

Kingston Orthopaedics Pty Ltd – Coffs Harbour NSW

We are seeking a dedicated Medical Administrator to join our dynamic team at Harbour Orthopaedics & Sports Medicine in Coffs Harbour, NSW. This maternity leave contract is an integral part of our medical practice, responsible for ensuring the smooth running of our administrative operations.

What you'll be doing

• Providing excellent customer service to patients, booking appointments, and managing patient records


• Handling medical billing and insurance claims processing


• Maintaining and updating the practice's electronic medical records system


• Coordinating the flow of information between medical staff, patients, and third-party providers


• Performing general administrative duties, such as data entry, filing, and inventory management


• Contributing to the overall efficiency and effectiveness of the practice

What we're looking for

• Minimum 2 years of experience in a medical administration or healthcare support role


• Strong customer service and communication skills, with the ability to interact with patients, medical staff, and external stakeholders


• Excellent organisational and time management skills, with the ability to prioritise tasks and work under pressure


• Proficiency in using medical practice management software and electronic medical records systems


• Knowledge of medical terminology, billing, and insurance processes


• A committed and proactive approach to problem-solving and continuous improvement


• Demonstrated ability to work both independently and as part of a team

What we offer

At Harbour Orthopaedics & Sports Medicine, we are committed to providing a supportive and flexible work environment that enables our employees to thrive.

About us

Harbour Orthopaedics & Sports Medicine is a leading provider of orthopaedic care in the Coffs Harbour region. Our team of highly skilled specialists and dedicated support staff are committed to delivering exceptional patient outcomes and continuously improving the quality of our services. We are proud of our reputation for innovation, excellence, and a patient-centred approach to care.