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seek.com.au is seeking a experienced Practice Manager to lead administrative and clinical support teams across three locations in Sydney. The role focuses on day-to-day operations, patient experience, and service delivery in a busy specialist practice.
The successful candidate will oversee billing, compliance, staff performance, and system implementations while ensuring high patient care standards. Contract is 15 months with potential extension.
We are seeking an experienced and motivated Senior Medical Administrator or Practice Manager to join our specialist medical practice on a 15-month maternity leave contract, with the view of extension after. This is an excellent opportunity for a highly organised and proactive individual to lead our administrative and clinical support teams while ensuring the smooth day-to-day operation of a busy specialist practice.
The successful candidate will work closely with the Directors, Specialists, and staff to maintain high standards of patient care, operational efficiency, and team performance.
Role is Monday - Friday, no weekend work! We have three practices across Hurstville, Kogarah & Randwick. Our main location is Hurstville, but some travel between the sites may be required.
Oversee the daily operations of the practice across all clinic locations.
Ensure efficient patient flow and exceptional customer service.
Monitor and improve practice processes and workflows.
Manage practice resources, facilities, equipment, and supplies.
Lead, support, and supervise administrative and clinical support staff.
Manage staff rostering, leave requests, and workforce planning.
Conduct staff training, onboarding, and performance reviews.
Foster a positive and collaborative workplace culture.
Oversee billing, invoicing, banking, and accounts processes.
Monitor practice budgets and expenditure.
Ensure accurate Medicare, Workers Compensation, CTP, and private billing procedures are followed.
Assist with financial reporting and business performance analysis.
Ensure compliance with relevant healthcare legislation, accreditation standards, privacy requirements, and workplace policies.
Maintain practice policies and procedures.
Manage incident reporting and risk management processes.
Assist with the implementation of new systems, projects, and initiatives.
Identify opportunities to improve efficiency and patient experience.
Support practice growth and service development.
To be successful in this role, you will have:
Previous experience in a Practice Manager or Senior Medical Administration role.
Strong leadership and people management skills.
Excellent organisational and time management abilities.
Experience within a specialist medical practice or healthcare environment.
Sound knowledge of medical billing and practice management systems.
Exceptional communication and problem-solving skills.
Ability to work autonomously and manage competing priorities.
Flexibility to travel between practice locations as required.
Availability to assist with occasional after-hours and weekend work when operational needs arise.
Commitment to maintaining a professional, patient-focused environment.
A supportive and collaborative team environment.
Opportunity to lead a well-established specialist medical practice.
Diverse and rewarding role with exposure to all aspects of practice management.
15-month fixed-term contract with potential opportunities for future employment.
If you are a motivated leader with a passion for healthcare and operational excellence, we would love to hear from you.