Luxury Store Manager - Gold Coast VIP Client Leader

Tiffany & Co.; Gold Coast City; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Salary bonus

Employee discounts

Milestone gifts

Career development

Wellbeing culture

Job summary

Tiffany & Co. on the Gold Coast is opening a brand-new store and seeks a Store Manager to lead the luxury retail experience. You will shape the store’s strategy, mentor the leadership team and drive a seamless client journey.

Develop a client development plan to engage VIP clients and secure long-term relationships while upholding Tiffany’s standards of service, presentation and integrity. The ideal candidate brings five+ years of team leadership in retail, a track record of sales growth,

Qualifications

• Five+ years of experience leading teams of at least 15 people in retail or client-focused settings.
• Experience in sales generation and achieving sales targets.
• Experience working toward KPIs and targets.
• Experience partnering with high-net-worth individuals in a selling environment.
• Ability to inspire trust, integrity and professionalism with clients and staff.
• Comfort in fast-paced, changing environments.
• Flexibility to work non-traditional hours including weekends and holidays.

Responsibilities

• Analyze store performance and develop action plans to improve results using clients, teams, merchandising and operations.
• Provide direction for the store team via briefs and goal setting.
• Drive coaching to develop a winning culture.
• Ensure a seamless, luxurious client experience in store at all times.

Skills

People leadership

Sales mindset

KPIs

VIP client relations

Professionalism

Adaptability

Flexible hours

Job description

Tiffany & Co. on the Gold Coast is opening a brand-new store and seeks a Store Manager to lead the luxury retail experience. You will shape the store’s strategy, mentor the leadership team and drive a seamless client journey.

Develop a client development plan to engage VIP clients and secure long-term relationships while upholding Tiffany’s standards of service, presentation and integrity. The ideal candidate brings five+ years of team leadership in retail, a track record of sales growth,