Luxury Store Manager: Clienteling & Growth Leader

Michael Kors; Sydney; On-site; AUD 85,000 - 110,000; Full time

Job summary

Michael Kors in Sydney’s Village Outlet is seeking an experienced Store Manager to lead our luxury retail operation. You will drive sales, develop a high-performing team, and ensure elevated customer experiences across operations, CRM activations, and events.

The role requires strong clienteling background, commercial acumen, and a passion for luxury fashion. This is a full-time on-site position with a focus on delivering outstanding service and visual excellence.

Qualifications

• 3+ years’ experience in retail management, premium or luxury preferred.
• Proven leadership skills and ability to lead by example.
• Strong understanding of specialty retail, sales strategy, visual merchandising and operations.

Responsibilities

• Lead a premium retail team to drive sales and KPI performance.
• Recruit, coach and develop a high-performing team.
• Build strong client relationships through clienteling and CRM activities.
• Oversee stock, visual merchandising, and daily store operations.

Skills

Retail leadership

Clienteling

CRM

Visual merchandising

Sales strategy

Tools

POS systems

CRM software

Job description

Michael Kors in Sydney’s Village Outlet is seeking an experienced Store Manager to lead our luxury retail operation. You will drive sales, develop a high-performing team, and ensure elevated customer experiences across operations, CRM activations, and events.

The role requires strong clienteling background, commercial acumen, and a passion for luxury fashion. This is a full-time on-site position with a focus on delivering outstanding service and visual excellence.