Luxury MICE & Groups Sales Director

73N97; Melbourne; On-site; AUD 95,000 - 105,000; Full time

Benefits offered by this job

Discount on accommodation

Life With the Works benefits

Birthday leave

Learning and career pathways

Employee Assistance Program

Employee referrals program

Inclusive culture and belonging

Job summary

The Ritz-Carlton, Melbourne is seeking an Associate Director of Sales to lead commercial strategy and drive topline revenue across catering, groups, and other hotel segments. You will build strong partnerships, lead a high-performing team, and collaborate with Revenue Management, Events, Marketing and Operations to deliver exceptional client experiences.

You will champion proactive business development, steer complex sales cycles, and maximise total hotel revenue through rooms, catering, AV and

Qualifications

• MICE sales professional with extensive experience in large-scale hotel groups and event experience.
• Confident and courageous leader capable of coaching a high-performing sales team.
• Thrives on translating strategy into action and proactive business development.
• Commercially astute with ability to maximise revenue across rooms, catering, AV and ancillary spend.
• Able to build influential partnerships and drive market share growth in luxury hospitality.

Responsibilities

• Drive topline revenue primarily for catering and groups with incremental spend across the hotel.
• Implement and execute sales strategy to achieve revenue goals and guest/employee satisfaction.
• Develop business across MICE segments, agencies, corporates and strategic partners.
• Lead day-to-day sales activities and build long-term value-based customer relationships.
• Collaborate with Revenue Management, Events, Marketing and Operations to translate strategy into outcomes.
• Maintain awareness of competitive landscape and market opportunities for growth.
• Lead, coach and develop the sales team to achieve KPIs and foster high performance.

Skills

MICE sales

Leadership

Business development

Partner relationships

Job description

The Ritz-Carlton, Melbourne is seeking an Associate Director of Sales to lead commercial strategy and drive topline revenue across catering, groups, and other hotel segments. You will build strong partnerships, lead a high-performing team, and collaborate with Revenue Management, Events, Marketing and Operations to deliver exceptional client experiences.

You will champion proactive business development, steer complex sales cycles, and maximise total hotel revenue through rooms, catering, AV and