Senior Remote MICE Business Development Manager

Australia; Melbourne; Hybrid; AUD 110,000 - 140,000; Full time

Job summary

Crown Resorts in Melbourne is seeking a driven and commercially astute Business Development Manager to drive new business acquisition and sustainable revenue growth within the MICE segment.

Reporting to the Director of Sales, you will build a strong pipeline, nurture high‑value prospects, and represent Crown at industry events to develop strategic relationships and unlock opportunities across Crown Melbourne.

Qualifications

• Minimum 5 years in business development or account management in hotel or MICE.
• Strong understanding of MICE market dynamics and trends.
• Proven track record of achieving revenue targets.
• Excellent communication, negotiation and stakeholder skills.
• Advanced Excel for reporting and analysis.

Responsibilities

• Drive new business growth by identifying and converting high-value opportunities.
• Build and maintain a forward-looking pipeline for the MICE segment.
• Collaborate with Sales Managers to maximise conversion and revenue.
• Represent Crown at trade shows and industry events to generate leads.
• Monitor market trends and customer insights to inform strategies.
• Maintain understanding of Crown hotels and integrated offerings.
• Manage CRM for forecasting, reporting and client insights.
• Mentor and support junior team members to drive performance.
• Develop relationships with internal and external partners.
• Contribute to revenue targets across accommodation and events.
• Analyse pipeline performance and lead conversion.

Skills

Negotiation

Stakeholder engagement

Excel reporting

CRM systems

Relationship building

Education

Tertiary qualifications in Hospitality or Business

Tools

CRM software

Job description

Crown Resorts in Melbourne is seeking a driven and commercially astute Business Development Manager to drive new business acquisition and sustainable revenue growth within the MICE segment.

Reporting to the Director of Sales, you will build a strong pipeline, nurture high‑value prospects, and represent Crown at industry events to develop strategic relationships and unlock opportunities across Crown Melbourne.