Luxury Front Office Guest Experience Officer

Park Hyatt; Sydney; Vor Ort; AUD 52.000 - 68.000; Vollzeit

Benefits dieser Stelle

Shift meals

Spa and F&B discounts

Hyatt accommodation discounts

Learning & development programs

Employee assistance program

Paid family leave

Zusammenfassung

Park Hyatt Sydney is seeking a Guest Service Officer to join our Front Office team. You will oversee the guest arrival and departure experience, work under the supervision of the Assistant Front Office Manager, and contribute to an inclusive, dynamic hotel environment.

This role offers opportunities to develop your hospitality career within an international company, in Australia or overseas, and to engage with a luxury guest experience across Park Hyatt properties.

Qualifikationen

• Good computer skills, especially MS Office.
• Ability to work under pressure.
• Positive, can-do attitude.
• Diploma/certificate in Hospitality or Tourism Management is desirable.

Aufgaben

• Greet guests and manage arrival/departure experience.
• Process room reservations accurately and update system.
• Handle cashiering functions and guest billing.
• Coordinate luggage handling, transport, and guest requests.
• Maintain local knowledge of attractions, restaurants and shopping.

Kenntnisse

Customer service orientation

Communication skills

Teamwork

Ausbildung

Diploma/certificate in Hospitality or Tourism Management

Tools

MS Office

Opera Cloud

Jobbeschreibung

Park Hyatt Sydney is seeking a Guest Service Officer to join our Front Office team. You will oversee the guest arrival and departure experience, work under the supervision of the Assistant Front Office Manager, and contribute to an inclusive, dynamic hotel environment.

This role offers opportunities to develop your hospitality career within an international company, in Australia or overseas, and to engage with a luxury guest experience across Park Hyatt properties.