Luxury Counter Manager – Fragrance & Beauty Leader

LVMH Perfumes & Cosmetics; Melbourne; Sur place; AUD 60 000 - 75 000; Plein temps

Résumé du poste

Parfums Christian Dior in Melbourne is seeking a Full-time Counter Manager to lead our Myer Melbourne La Collection Privée Dior Counter. The ideal candidate has a background in premium luxury retail management, with the ability to drive sales and deliver exceptional service Sunday to Thursday.

You will set team objectives, guide clienteling and CRM activities, manage stock and merchandising, and motivate staff to meet KPIs while upholding the brand's standards of grooming and presentation.

Qualifications

• 2+ years of retail management experience, preferably in fragrance or luxury retail.
• Strong selling and communication skills.
• Impeccable grooming and personal presentation.
• Proactive, results-driven with passion for beauty.

Responsabilités

• Lead counter sales targets in line with KPIs.
• Set and drive team objectives.
• Deliver high level customer service with a client-centric mindset.
• Lead clienteling and CRM activities.
• Manage, motivate, and develop the team.
• Maintain counter operations, including shifts, stock, visual merchandising, and digital tools.

Connaissances

Retail management

Sales skills

Communication skills

Grooming/personal presentation

Clienteling & CRM

Team leadership

Outils

CRM software

Description du poste

Parfums Christian Dior in Melbourne is seeking a Full-time Counter Manager to lead our Myer Melbourne La Collection Privée Dior Counter. The ideal candidate has a background in premium luxury retail management, with the ability to drive sales and deliver exceptional service Sunday to Thursday.

You will set team objectives, guide clienteling and CRM activities, manage stock and merchandising, and motivate staff to meet KPIs while upholding the brand's standards of grooming and presentation.