Luxury Beauty Counter Lead — Assistant Business Manager

Chanel; Melbourne; On-site; AUD 60,000 - 85,000; Full time

Job summary

Chanel is seeking an Assistant Business Manager for the Fragrance and Beauty Counter in MYER Melbourne. You will lead an energetic team, drive retail activities, and uphold the brand's image and market leadership.

With at least two years in luxury retail management, you will coach Beauty Advisors, manage CRM and client data, and ensure exceptional client experiences while meeting sales targets and coaching through learning initiatives.

Qualifications

• Two years or more in a management role within luxury retail.
• Strong collaboration, partnering and influencing skills.
• Coaching ability to develop and empower people.
• Ability to deliver a luxurious client experience and build loyalty.

Responsibilities

• Supervise team performance and develop talent.
• Empower the team with coaching and feedback on client experience.
• Partner with Learning team on coaching in service flows and product knowledge.
• Manage CRM data and client loyalty initiatives.
• Manage staff schedules and floor coverage.

Skills

Retail management

CRM / client data handling

Coaching & mentoring

Team leadership

Tools

CRM system

Job description

Chanel is seeking an Assistant Business Manager for the Fragrance and Beauty Counter in MYER Melbourne. You will lead an energetic team, drive retail activities, and uphold the brand's image and market leadership.

With at least two years in luxury retail management, you will coach Beauty Advisors, manage CRM and client data, and ensure exceptional client experiences while meeting sales targets and coaching through learning initiatives.