Local Scheduling & Dispatch Coordinator – Field Tech Routes

MJM Recruit; Melbourne; On-site; AUD 70,000 - 75,000; Full time

Job summary

MJM Recruit has partnered with a successful, well-established privately owned business recognised for its quality products, exceptional customer service and supportive team culture. We are seeking an experienced Scheduling Coordinator who thrives in a busy environment, loves being organised and takes genuine satisfaction from keeping people, appointments and operations running smoothly.

Coordinating a team of 6 field technicians across VIC, NSW and ACT, you will bring everything together,

Qualifications

• Hands-on coordination role requiring strong scheduling experience and excellent communication.

Responsibilities

• Coordinate daily and weekly technician schedules, installations and service appointments.
• Plan efficient geographical routes to minimise travel and maximise productivity.
• Manage urgent bookings, cancellations, rescheduling and changing priorities.
• Coordinate freight, deliveries and returns to meet service commitments.
• Liaise with customers, confirming appointments and providing timely updates.
• Maintain scheduling records across business systems.
• Work with technicians and the wider team to resolve scheduling challenges.

Skills

Coordinating schedules

Bookings

Mobile workforce

Geographical planning

Customer communication

Scheduling systems

Team coordination

Tools

Scheduling systems

Job description

MJM Recruit has partnered with a successful, well-established privately owned business recognised for its quality products, exceptional customer service and supportive team culture. We are seeking an experienced Scheduling Coordinator who thrives in a busy environment, loves being organised and takes genuine satisfaction from keeping people, appointments and operations running smoothly.

Coordinating a team of 6 field technicians across VIC, NSW and ACT, you will bring everything together,