Global Field Service Scheduler & Coordinator

Norwest Recruitment Pty Ltd.; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

Norwest Recruitment Pty Ltd. is seeking a highly organised Service Coordinator to efficiently coordinate field service operations across client sites, including scheduling and dispatching technicians for maintenance, repairs, and installations.

You will act as the primary contact for service enquiries, provide timely updates, manage records, assist with reports and invoicing, and support safety and quality compliance. A technical/engineering background and strong multitasking are valued.

Qualifications

• Experience in service coordination, scheduling, or operations support in a technical/engineering environment.
• Strong organisational skills and attention to detail.
• Ability to multitask and manage multiple client sites.
• Excellent communication and relationship-building skills.

Responsibilities

• Schedule and dispatch technicians for maintenance, repairs, and installations.
• Monitor job progress and ensure timely completion.
• Maintain accurate service records and client interactions.
• Assist with reports, invoicing documentation, and compliance tasks.

Skills

Organisation

Scheduling

Communication

Multitasking

Client coordination

Job description

Norwest Recruitment Pty Ltd. is seeking a highly organised Service Coordinator to efficiently coordinate field service operations across client sites, including scheduling and dispatching technicians for maintenance, repairs, and installations.

You will act as the primary contact for service enquiries, provide timely updates, manage records, assist with reports and invoicing, and support safety and quality compliance. A technical/engineering background and strong multitasking are valued.