Live-On-Site Guest Service Agent — Outback Resort

G'day Group; Alice Springs; Remote; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Accommodation discounts

Tours discounts

Career development

Remote living benefits

Job summary

G’day Group is seeking a Guest Service Agent for Kings Canyon Resort, delivering exceptional guest experiences at a remote outback location.

You will be the first point of contact for guests, handling inquiries, and supporting front desk operations while embracing the unique Kings Canyon environment and community. A background in hospitality, RMS familiarity, and strong communication are essential.

Qualifications

• Hospitality experience preferred.
• Familiarity with RMS or similar booking system is an advantage.
• Proficient with MS Office applications.
• Well-presented, organized and detail-oriented."
• Strong interpersonal and relationship-building skills.

Responsibilities

• Provide exceptional guest service and handle guest inquiries at the front desk.
• Assist with front desk operations including check-in/check-out processes.
• Collaborate with housekeeping and reservations to ensure seamless guest experience.

Skills

Hospitality experience

RMS Booking System

MS Office proficiency

Well-presented & organized

Interpersonal skills

Weekend/public holiday flexibility

Driver's license

Tools

MS Office

Job description

G’day Group is seeking a Guest Service Agent for Kings Canyon Resort, delivering exceptional guest experiences at a remote outback location.

You will be the first point of contact for guests, handling inquiries, and supporting front desk operations while embracing the unique Kings Canyon environment and community. A background in hospitality, RMS familiarity, and strong communication are essential.