Remote Guest Service Agent - Kings Canyon Resort

Discovery Parks; Macdonnell Region; Hybrid; AUD 30,000 - 41,000; Full time

Benefits offered by this job

Competitive pay and benefits

Accommodation and meals provided at a:

Remote living in Kings Canyon Resort

Job summary

G’day Group is seeking a Guest Service Agent at Kings Canyon Resort. You will be the first contact for guests, delivering exceptional service and handling inquiries while supporting front desk operations.

The role requires flexibility with weekends/public holidays and a valid driver’s license. This is a remote position living at Kings Canyon Resort in the heart of the outback, offering unique work-life experiences in a dramatic natural setting and opportunities for career development within the

Qualifications

• Previous hospitality experience preferred.
• Familiarity with RMS or similar reservation systems is an advantage.
• Proficient computer skills and well-presented, organized, detail-oriented.
• Strong interpersonal and relationship-building skills; weekend/public holiday work possible.

Responsibilities

• Be the first point of contact for guests, ensuring a memorable stay.
• Provide exceptional customer service and handle guest inquiries.
• Assist with front desk operations and maintain a smooth check-in process.

Skills

Hospitality experience

RMS familiarity

MS Office skills

Interpersonal skills

Flexible hours

Driver's license

Tools

RMS

MS Office

Job description

G’day Group is seeking a Guest Service Agent at Kings Canyon Resort. You will be the first contact for guests, delivering exceptional service and handling inquiries while supporting front desk operations.

The role requires flexibility with weekends/public holidays and a valid driver’s license. This is a remote position living at Kings Canyon Resort in the heart of the outback, offering unique work-life experiences in a dramatic natural setting and opportunities for career development within the