Remote Front Desk Agent — Outback Stay

Discovery-Resorts; Alice Springs; Remote; AUD 55,000 - 70,000; Full time

Job summary

G’day Group's Discovery Kings Canyon in the Red Centre is seeking a Guest Service Agent to join its Kings Canyon Resort team. You will be the first point of contact for guests, ensuring a memorable stay by delivering warm hospitality and handling inquiries with efficiency.

Responsibilities include assisting with front desk operations, using RMS booking systems where required, and coordinating with other departments.

Qualifications

• Previous hospitality experience preferred.
• Familiarity with RMS or similar booking system is a plus.
• Proficient with MS Office.
• Well-presented, organized and detail-oriented.
• Strong interpersonal and relationship-building skills.
• Flexible with weekends and public holidays.
• Valid driver’s license essential.

Responsibilities

• First point of contact for guests.
• Provide exceptional customer service and handle inquiries.
• Assist with front desk operations.

Skills

Hospitality exp

RMS familiarity

MS Office

Interpersonal skills

Flexible schedule

Driver's license

Organized

Job description

G’day Group's Discovery Kings Canyon in the Red Centre is seeking a Guest Service Agent to join its Kings Canyon Resort team. You will be the first point of contact for guests, ensuring a memorable stay by delivering warm hospitality and handling inquiries with efficiency.

Responsibilities include assisting with front desk operations, using RMS booking systems where required, and coordinating with other departments.