Live-in Front Office Duty Manager - Outback Resort

G'day Group; Alice Springs; Remote; AUD 80,000 - 120,000; Full time

Benefits offered by this job

Competitive pay and benefits

Accommodation and meals provided at a…

Live and work at Kings Canyon Resort

Discounts across tours and lodging

Career development and training

Job summary

G’day Group is seeking a Front Office Duty Manager for Kings Canyon Resort. This full-time, live-in position involves leading a dynamic team, overseeing front desk operations, and delivering exceptional guest experiences while managing night shifts initially and transitioning to day parts later.

You’ll train staff, optimize room inventory and rates, coordinate with housekeeping and maintenance, and handle billing with precision.

Qualifications

• 2-3 years' experience as a Hotel Supervisor or Duty Manager/Night Auditor
• An understanding or background in Accounts is advantageous
• Strong computer skills with experience with RMS or similar reservations systems
• Excellent communication and interpersonal skills, with a customer-centric approach
• Attention to detail
• A commitment to outstanding customer service
• Exceptional personal presentation standards
• Driver's license and working with children check are essential for this role

Responsibilities

• Oversee daily front desk operations, including check-ins, check-outs, guest services, and reservations
• Train, mentor, and inspire the team to deliver outstanding customer service
• Streamline operations by implementing effective policies and procedures
• Optimize room rates and availability to maximize revenue and occupancy
• Collaborate with other departments such as housekeeping and maintenance for seamless guest experiences
• Handle financial transactions, billing, and cash management with precision

Skills

Front desk operations

Team leadership

Customer service

Communication

Attention to detail

Presentation standards

Driver's license

Working with children check

RMS or similar reservations systems

Tools

RMS or similar reservations systems

Job description

G’day Group is seeking a Front Office Duty Manager for Kings Canyon Resort. This full-time, live-in position involves leading a dynamic team, overseeing front desk operations, and delivering exceptional guest experiences while managing night shifts initially and transitioning to day parts later.

You’ll train staff, optimize room inventory and rates, coordinate with housekeeping and maintenance, and handle billing with precision.