Live Dispatch & Bookings Operator for Express Courier

SUB60 Express Couriers and Logistics Pty Ltd; Gold Coast City; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Career progression

Training & development

Flexible work options

Stable employment

Small team environment

Meaningful work

Job summary

SUB60 Express Couriers and Logistics Pty Ltd is seeking a Dispatch & Bookings Operator in Ashmore to coordinate same-day courier movements, manage live dispatch, and process bookings across South East Queensland. You’ll support time-critical deliveries with a proactive, customer-focused approach.

The role requires 2+ years in dispatch or courier operations, strong organisation, and excellent communication. Flexible work arrangements may apply where possible.

Qualifications

• 2+ years in dispatch, bookings, or courier operations.
• Strong organisation and time management.
• Adaptable to changing operational demands.
• Ability to prioritise in a fast-moving environment.
• Excellent communication and customer service.
• Confident using dispatch, scheduling, or job management systems.
• Team-focused with the ability to work independently.

Responsibilities

• Coordinate real-time dispatch of courier drivers and vehicles.
• Manage bookings and delivery schedules for time-critical consignments.
• Monitor live job progress and adjust routes as required.
• Maintain constant communication with drivers and customers.
• Resolve service issues quickly and professionally.
• Assist quoting local, interstate & international freight solutions.
• Unload & coordinate stored/transferred shipments for dispatch.
• Accurately maintain distribution records and job documentation.
• Support continuous improvement of operational processes.
• Assist management with operational duties as required.

Skills

Dispatch experience

Organisational skills

Adaptability

Time management

Customer service

Systems proficiency

Teamwork

Job description

SUB60 Express Couriers and Logistics Pty Ltd is seeking a Dispatch & Bookings Operator in Ashmore to coordinate same-day courier movements, manage live dispatch, and process bookings across South East Queensland. You’ll support time-critical deliveries with a proactive, customer-focused approach.

The role requires 2+ years in dispatch or courier operations, strong organisation, and excellent communication. Flexible work arrangements may apply where possible.