Dispatch Coordinator — Start a Career in Logistics

Capital Transport; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Birthday celebrations

Monthly catered lunches

Job summary

Capital Transport is seeking a junior Dispatch Officer to join our NSW Contracts Division in Sydney. You will receive full training across daily allocation and management of our vehicles, supporting a fast-growing team in a large, privately-owned courier and taxi truck business.

Based at our Sydney Depot in Kemps Creek, you will help allocate work, communicate with contractors and clients, and ensure timely and accurate bookings. No prior experience is required; fresh graduates are welcome.

Qualifications

• Strong work ethic.
• Excellent communication skills, both written and verbal.
• Calm and professional telephone manner.
• Data entry skills at a good pace with accuracy.
• Self-motivated and well disciplined.
• High attention to detail and accuracy in tasks.
• Reliable and punctual with a proactive attitude.
• No experience required as this is a junior role; full training provided.

Responsibilities

• Allocating work to contractors ensuring service parameters are consistently met
• Effectively communicating with colleagues and sub-contractors
• Ensuring that all written and verbal communication with clients, colleagues & sub-contractors is always professional and courteous
• Ensuring that client expectations are met in terms of time and quality in the delivery of our services
• Being aware of OH&S requirements and responsibilities, training will be provided
• Inbound and outbound customer service/query calls
• Processing of client bookings via phone and email
• Immediate response to emails concerning delivery updates, proof of delivery requests or any other queries
• Providing assistance/ additional information as required to our sub-contractor drivers

Skills

Strong work ethic

Excellent communication

Calm professional telephone manner

Data entry

Self-motivated and disciplined

Attention to detail

Reliable and punctual

No experience required (junior role)

Job description

Capital Transport is seeking a junior Dispatch Officer to join our NSW Contracts Division in Sydney. You will receive full training across daily allocation and management of our vehicles, supporting a fast-growing team in a large, privately-owned courier and taxi truck business.

Based at our Sydney Depot in Kemps Creek, you will help allocate work, communicate with contractors and clients, and ensure timely and accurate bookings. No prior experience is required; fresh graduates are welcome.