Freight Booking Support Specialist (Temp) Archerfield

Tacticall Recruitment; Brisbane; On-site; AUD 43,000 - 61,000; Full time

Benefits offered by this job

Competitive hourly rate

Supportive team environment

Job summary

Australia's largest independently owned courier and express freight company is hiring a Contact Centre team member in Archerfield, Queensland. You will be the first point of contact for bookings, freight enquiries, and general service information in a fast-paced, customer-focused environment.

This temporary role commences immediately and runs through to the end of January 2027. Ideal candidates have contact centre or high-volume customer service experience, strong communication skills, and a

Qualifications

• Prior experience in a contact centre or high-volume customer service role.
• Strong verbal communication and problem-solving skills.
• Ability to work efficiently in a fast-paced environment.
• Basic computer literacy; familiarity with booking systems preferred.
• Proactive and professional customer service approach.

Responsibilities

• Be the first point of contact for customers needing bookings, freight enquiries, and general service information.
• Provide accurate information and resolve issues in a timely manner.
• Support the team in a fast-paced contact centre environment.

Skills

Contact centre experience

Customer service orientation

Strong communication skills

Problem-solving

Ability to work in fast-paced env.

Tools

Booking systems

Basic computer literacy

Job description

Australia's largest independently owned courier and express freight company is hiring a Contact Centre team member in Archerfield, Queensland. You will be the first point of contact for bookings, freight enquiries, and general service information in a fast-paced, customer-focused environment.

This temporary role commences immediately and runs through to the end of January 2027. Ideal candidates have contact centre or high-volume customer service experience, strong communication skills, and a