Licensing Admin & Customer Support — Hybrid (Temporary)

Narooma; Parramatta; Hybrid; AUD 78.000 - 85.000; Vollzeit

Benefits dieser Stelle

Hybrid work arrangements

Office attendance 2-3 days per week

Zusammenfassung

NSW Fair Trading is seeking a Licensing Officer for the Transport Licensing team. This role provides frontline customer service, assesses Motor Vehicle Tradesperson Certificate applications and amendments, and supports high-volume admin tasks to ensure timely, accurate service within a regulatory framework.

You will work in a hybrid setup in Parramatta, attend the office 2-3 days per week, and contribute to continuous improvement and effective regulatory delivery for NSW markets.

Qualifikationen

• Frontline customer service with regulatory context.
• Ability to manage high-volume enquiries and data entry.
• Strong organisational skills and attention to detail.
• Ability to follow processes within legislative frameworks.

Aufgaben

• Respond to customer enquiries with clear information.
• Manage a shared inbox and triage requests.
• Support licence applications and amendments.
• Perform high-volume data entry and admin tasks.
• Provide daily operational support to the team.

Kenntnisse

Customer service

Communication

Organisation

Attention to detail

Teamwork

Tools

Data entry systems

Jobbeschreibung

NSW Fair Trading is seeking a Licensing Officer for the Transport Licensing team. This role provides frontline customer service, assesses Motor Vehicle Tradesperson Certificate applications and amendments, and supports high-volume admin tasks to ensure timely, accurate service within a regulatory framework.

You will work in a hybrid setup in Parramatta, attend the office 2-3 days per week, and contribute to continuous improvement and effective regulatory delivery for NSW markets.