Licensee

Hunt Hospitality; Maitland; On-site; AUD 120,000 - 180,000; Full time

Job summary

Hunt Hospitality seeks a hands-on Licensee to lead the Imperial Hotel in Maitland, NSW. You will run daily operations across kitchen, bar, gaming and TAB/Keno, building a motivated team and delivering exceptional guest experiences.

You will work with Hunt Hospitality’s executive team to grow revenue and profitability while bringing our vision—“To make people’s day”—to life. You are a confident leader on the floor, with strong people skills, budget awareness and a passion for community

Qualifications

• Experience managing a pub, hotel or similar hospitality venue at licensee or GM level.
• RSA/RCG/RGO qualifications current and valid for role.
• Strong knowledge of food, beverage, gaming, TAB/Keno operations.
• Budget management, rostering and stock control experience.

Responsibilities

• Lead daily operations of the Imperial Hotel, achieving high service standards.
• Build relationships with locals and businesses to strengthen community presence.
• Recruit, train and support kitchen, floor, bar and gaming teams.
• Deliver promotions, events and entertainment to attract guests and drive repeat visits.
• Develop catering and event opportunities and manage budgets and purchasing.
• Oversee gaming, TAB and Keno services and ensure responsible service.
• Provide weekly performance reports and quarterly operational plans.

Skills

Pub management

People leadership

Guest experience

Budgets

Staff rostering

Community engagement

Job description

Hunt Hospitality is looking for an enthusiastic, hands-on Licensee to lead the Imperial Hotel in Maitland.

This is an opportunity for a passionate hospitality leader to make their mark, build strong connections with the local community and create a venue that keeps guests coming back.

You will oversee day-to-day operations across the kitchen, bar, gaming room and TAB/Keno services, developing a motivated team and delivering exceptional customer experiences. Working closely with Hunt Hospitality’s executive, operations and marketing teams, you will implement strategies that grow revenue, improve profitability and bring our vision—“To make people’s day”—to life.

Licensee – Imperial Hotel, Maitland

Hunt Hospitality

About the role

Hunt Hospitality is looking for an enthusiastic, hands-on Licensee to lead the Imperial Hotel in Maitland.

This is an opportunity for a passionate hospitality leader to make their mark, build strong connections with the local community and create a venue that keeps guests coming back.

You will oversee day-to-day operations across the kitchen, bar, gaming room and TAB/Keno services, developing a motivated team and delivering exceptional customer experiences. Working closely with Hunt Hospitality’s executive, operations and marketing teams, you will implement strategies that grow revenue, improve profitability and bring our vision—“To make people’s day”—to life.

Key responsibilities

• Lead the daily operations of the Imperial Hotel, maintaining high standards of service, presentation and customer satisfaction.

• Build relationships with locals, community groups and businesses to strengthen the Imperial’s presence in Maitland.

• Recruit, train and support the kitchen, floor, bar and gaming teams, creating a positive workplace culture.

• Work with the operations and marketing teams to deliver promotions, entertainment and events that attract new guests and encourage repeat visits.

• Develop and grow functions, catering and event opportunities.

• Support the Head Chef in creating appealing seasonal menus that balance quality, value and profitability.

• Manage budgets, rostering, wage percentages, stock control and purchasing to achieve financial targets.

• Oversee gaming, TAB and Keno services, ensuring responsible service and a welcoming customer experience.

• Maintain cash-handling procedures and accurate financial reporting.

• Ensure the venue meets its liquor licensing, responsible service, food safety and workplace health and safety obligations.

• Monitor customer feedback and respond promptly to opportunities for improvement.

• Provide weekly performance reports and develop quarterly operational plans covering sales, service, staffing and profitability.

About you

You are a confident, approachable leader who enjoys being on the floor, getting to know customers and supporting your team through a busy service.

You will bring:

• Experience managing a successful pub, hotel or comparable hospitality venue, ideally as a Licensee or General Manager.

• Appropriate RSA, RCG and RGO qualifications for the role.

• Strong knowledge of food and beverage, gaming, TAB and Keno operations.

• Commercial awareness and experience managing budgets, labour costs, stock and margins.

• A proven ability to recruit, develop and retain a strong team.

• Excellent communication across kitchen, floor, bar and management teams.

• A passion for community engagement, events and customer service.

• Initiative and practical ideas to grow the Imperial’s trade and reputation.

• Strong planning and reporting skills, with the ability to turn operational goals into measurable results.

• Flexibility to work across the venue’s trading hours, including evenings, weekends and public holidays.

About us

Hunt Hospitality is a growing hospitality group with grassroots community values and a passion for traditional Aussie pub experiences with a modern twist.

Our venues bring people together through great food, welcoming service and memorable experiences. At the Imperial Hotel, Maitland, you will have the opportunity to lead a local venue with the support of an experienced hospitality group.

We value people who take ownership, bring fresh ideas and care about their teams and communities.

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?

• What is your expected annual base salary?

• How many years’ experience do you have as a Licensee or General Manager?

• Do you hold current RSA, RCG and RGO qualifications?

• What experience do you have managing pub, gaming, TAB and Keno operations?

• Do you have experience managing kitchen budgets, purchasing and stock requirements?

• Do you have experience managing wage budgets and staff rostering?

• What experience do you have developing venue promotions, functions or community events?

• How much notice are you required to give your current employer?