Library Technician - Customer Service (Internal only)

Blacktown City Council; Blacktown; On-site; AUD 55,000 - 82,000; Part time

Benefits offered by this job

Term contract for up to 12 months

Part-time role (15 hours/week)

Pro-rata salary (AU$1,420.05 per week)

12% superannuation

Ongoing training and development

Fitness Passport access

Social clubs and wellbeing programs

Job summary

Blacktown City Council libraries nurture learning and community connection. The Library Technician - Customer Service role supports early literacy, helps customers find resources, and assists with library technology and services.

You will join new members, explain services, process loans, and help run children's programs. The position offers a term part-time contract, with a Sunday shift, training, and wellbeing programs to support staff.

Job description

Library Technician - Customer Service (Internal only)

Connecting people, culture, and knowledge

Blacktown City's libraries help people learn, connect and access information. As a Library Technician - Customer Service, you present children's programs that support early literacy, assist customers to find resources, answer enquiries and help people use library technology. You join new members, explain library services and digital platforms, process loans and returns, and support the day-to-day operation of library spaces.

Every day looks different. You might help a customer access eBooks and online resources, guide someone to study materials, or assist with circulation desk services. You work closely with colleagues to provide friendly, timely service and help customers get the most from their library membership.

Your work makes a difference to a diverse community of all ages and backgrounds. You help people access information, technology, study spaces, programs and collections that support learning, connection and lifelong discovery.

This is a part-time opportunity working 15 hours per week for up to 12 months, including a regular Sunday shift. If you're a skilled communicator who enjoys helping others and wants to make a positive impact in the community, we would love to hear from you.

At Blacktown City Council, good people make great teams, and great teams build great cities. Here, you will find the stability and support to keep growing, along with:

• a term contract, part-time role for up to 12 months with one of Australia's largest councils
• an entry level salary commencing at $1,420.05 per week, pro-rata
• 12% superannuation and competitive leave entitlements
• ongoing training and development support
• access to Fitness Passport, social clubs and wellbeing programs.

Our commitment to safety

Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre-employment phase, and via a series of random and cause testing.

We are a child safe organisation that supports and promotes the safety, wellbeing and empowerment of children.