Library IT Officer

Catholic Education Diocese of Rockhampton; Blacktown; On-site; AUD 63,000 - 79,000; Full time

Benefits offered by this job

Flextime

12% superannuation

Competitive leave entitlements

Ongoing training and development

Fitness Passport

Social clubs and wellbeing programs

Job summary

Blacktown City Council is seeking a Library IT Officer to support library systems, devices and digital services across our network. You’ll install, test and maintain hardware/software, provide on-site troubleshooting, and work with the Digital Services team to ensure reliable technology for staff and patrons.

The role emphasizes customer focus, problem solving and delivering practical tech solutions to enhance community access to information and learning resources.

Responsibilities

• Provide hands-on technical support across the library network.
• Install and test hardware and software for staff and public access points.
• Troubleshoot issues, maintain documentation, and assist with upgrades.
• Collaborate with the Digital Services team to resolve problems.

Job description

Lead with purpose. Shape progress for a growing city.

Help shape the technology that keeps Blacktown City's libraries connected. As a Library IT Officer, you support the systems, devices and digital services that staff and customers use every day across our library network. From public computers and self-service technology to software, peripherals and Wi‑Fi, you help ensure technology is available, reliable and easy to use.

You provide hands‑on technical support, install and test hardware and software, troubleshoot issues, maintain documentation, and work with vendors and Council's Digital Services team to resolve problems. You also deliver technology training, support system upgrades and contribute ideas that improve library services and the customer experience.

Your work directly supports people accessing information, learning new skills, using digital services and staying connected with their community. By keeping library technology running smoothly, you help create welcoming and accessible spaces where residents can learn, create and participate in community life.

Join one of NSW's most progressive councils and enjoy stable employment, career development opportunities and exposure to a broad range of technologies and projects. This role suits a customer‑focused IT professional who enjoys solving problems, working with people and finding practical solutions that make a difference for staff and the community.

At Blacktown City Council, good people make great teams, and great teams build great cities. Here, you will find the stability and support to keep growing, along with:

• a secure, permanent, full‑time role with one of Australia's largest councils
• an entry level salary commencing at $1,566.66 per week
• access to Council's flextime arrangement
• 12% superannuation and competitive leave entitlements
• ongoing training and development support
• access to Fitness Passport, social clubs and wellbeing programs.

Our commitmentto safety

Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre‑employment phase, and via a series of random and cause testing.

We are a child safe organisation that supports and promotes the safety, wellbeing and empowerment of children.

Contact officer: Mark Friggieri on 0416 149 969 or at [e-mail]