Library Assistant - Permanent / Part Time

Katherine Town Council; Sydney; On-site; AUD 52,000 - 75,000; Part time

Job summary

Katherine Town Council's Katherine Public Library is seeking a friendly Library Assistant to join the team on a permanent part-time basis. You will help patrons access information, technology and programs, and assist with loans, memberships and daily library tasks.

This role focuses on customer service, shelving, support for programs, opening/closing, and maintaining a welcoming environment, with weekend availability and a Working with Children Clearance preferred.

Qualifications

• Demonstrated commitment to providing excellent customer service.
• Strong written and verbal communication skills.
• Good interpersonal skills and ability to relate respectfully to diverse community members.
• Good literacy, numeracy and keyboard skills.
• Basic knowledge of customer-service principles and common software platforms.
• Ability to follow procedures and understand relevant legislation, Council policies and local laws.
• Ability to work both cooperatively within a team and independently.
• Availability to work weekends.
• Current Working with Children Clearance, or ability to obtain one if required.

Responsibilities

• Providing friendly and professional service to library patrons.
• Processing library memberships, loans, returns and payments.
• Assisting patrons with computers, Wi-Fi, printing, scanning and other technologies.
• Shelving and organizing books and maintaining the library collection.
• Processing new stock, identifying damaged items and assisting with stocktakes.
• Supporting library programs, events and school holiday activities.
• Promoting library services and encouraging community participation.
• Opening and closing the library as required.
• Maintaining a clean, safe, organised and welcoming environment.
• Receiving and balancing financial transactions in accordance with Council procedures.

Skills

Customer service

Communication

Computer literacy

Cash handling

Stock management

Weekend availability

Job description

Library Assistant - Permanent / Part Time

Connect people. Support learning. Serve your community.

Are you friendly, organised and passionate about providing excellent customer service? Do you enjoy helping people access information, technology and community programs?

Katherine Town Council is seeking a motivated and community-minded Library Officer to join the Katherine Public Library team.

Reporting to the Community Relations Coordinator, this varied role provides high-quality customer service and supports the day-to-day operation of the library. You will assist people of all ages and backgrounds to access library collections, computers, Wi-Fi, printing, scanning, information services and self-service technologies.

You will also help deliver library programs, events and school holiday activities that encourage learning, participation and connection across the Katherine community.

Why join us?

• Work in a welcoming and inclusive environment that values diversity and community.

• Help people access information, technology, learning opportunities and library services.

• Support programs and activities for children, families and other community groups.

• Enjoy a varied role combining customer service, administration and community engagement.

• Develop valuable skills and experience within local government.

• Be part of a friendly and supportive team.

About the role

Your key responsibilities will include:

• Providing friendly and professional service to library patrons.

• Processing library memberships, loans, returns and payments.

• Assisting patrons with computers, Wi‑Fi, printing, scanning and other technologies.

• Shelving and organising books and maintaining the library collection.

• Processing new stock, identifying damaged items and assisting with stocktakes.

• Supporting library programs, events and school holiday activities.

• Promoting library services and encouraging community participation.

• Opening and closing the library as required.

• Maintaining a clean, safe, organised and welcoming environment.

• Receiving and balancing financial transactions in accordance with Council procedures.

About you

You will be approachable, reliable and comfortable assisting people from a wide range of backgrounds. You will enjoy working as part of a team while also being able to complete tasks independently.

You will have:

• A demonstrated commitment to providing excellent customer service.

• Sound written and verbal communication skills.

• Good interpersonal skills and the ability to relate respectfully to diverse community members.

• Good literacy, numeracy and keyboard skills.

• Basic knowledge of customer‑service principles and common software platforms.

• The ability to follow procedures and understand relevant legislation, Council policies and local laws.

• The ability to work both cooperatively within a team and independently.

• Availability to work weekends.

• A current Working with Children Clearance, or the ability to obtain one if required.

A relevant certificate qualification or previous experience in a library, customer service or related position will be highly regarded.

This is more than a Library Officer role—it is an opportunity to support learning, strengthen community connections and help make the Katherine Public Library a welcoming place for everyone.