Library Officer - Reading, Learning & Community

Yarra Plenty Regional Library; City of Melbourne; On-site; AUD 50,000 - 55,000; Part time

Job summary

Yarra Plenty Regional Library in Watsonia VIC is seeking a temporary part-time Library Officer – Reading, Learning & Community to deliver excellent library services and programs, supported by courteous, effective communication with all customers.

You will provide Readers' Advisory, assist with promotions and events, handle circulation tasks, and help grow community engagement across Eltham, Watsonia and Diamond Valley Libraries, including some evening and weekend shifts.

Qualifications

• Excellent customer service and communication skills.
• Strong knowledge of library services, collections and resources.
• Enthusiasm for reading and Readers' Advisory.
• Sound technology skills (Office, email, internet, social media).
• Ability to handle challenging situations professionally.
• Ability to work evenings and weekends as required.

Responsibilities

• Deliver outstanding customer service and support library users.
• Provide Readers' Advisory services and promote reading.
• Assist with programs, promotions, displays and events.
• Undertake core library operations, including circulation and collection maintenance.
• Contribute to daily branch operations and support a positive team culture.
• Deliver Storytimes as part of branch programming.

Skills

Customer service

Communication skills

Readers' Advisory

Team collaboration

Tools

Microsoft Office

Job description

Library Officer - Reading, Learning & Community

Yarra Plenty Regional Library – Watsonia VIC

Officer– Reading, Learning & Community- Position 297
Commencing 6 October 2026
Specific Engagement
Band3($36.4770 – 39.7780 per hour) + Super
Temporary Part Time
50.75 hoursper4 weekroster
Across Eltham, Watsonia and Diamond Valley Libraries

This position includes some evening and weekend shifts

As we continue to grow and enhance the services we provide to our community, we are seeking an enthusiastic and capable temporary part-time Library Officer to join our team. This is an exciting opportunity to contribute to an organisation that is expanding and committed to delivering exceptional library services and positive community outcomes.

About the Role

The Officer - Reading, Learning & Community role is focused on delivering excellent library services and programs, supported by courteous, effective communication with all customers. You will provide timely assistance using a strong knowledge of library products and services.

You will maintain a high level of customer focus by responding to community needs, supporting promotions, displays, and events, and providing basic reference assistance to encourage library membership and use.

The position involves a range of library operations in a self-service environment, including circulation and collection maintenance duties.

You will contribute positively to the team by supporting daily branch operations, participating in planning, meetings, and training, and advocating for branch and regional development. Above all, you will help strengthen the library as a welcoming place for reading, learning, and community connection.

This position requires a willingness to be trained in delivering Storytime.

What You'll Do

Deliver outstanding customer service and support customers with library products, services and resources.

Provide Readers' Advisory services and promote a love of reading.

Assist with programs, promotions, displays and events that encourage community engagement.

Undertake core library operations, including circulation and collection maintenance.

Contribute to daily branch operations and support a positive, collaborative team culture.

Deliver Storytimes as part of branch programming.

About You

You are a passionate and customer-focused professional who enjoys connecting people with books, information and opportunities to learn.

You bring:

Excellent customer service and communication skills and experience.

Strong knowledge of library services, collections and resources.

A genuine enthusiasm for reading and Readers' Advisory.

Sound technology skills, including Microsoft Office, email, internet and social media platforms.

Strong attention to detail and experience maintaining library collections.

Confidence managing challenging situations professionally, including Occupational Violence and Aggression incidents.

The ability to build positive relationships with people from diverse backgrounds.

Most importantly, you are friendly, adaptable and committed to creating a welcoming and inclusive library experience for everyone.

If this sounds like you, we'd love to hear from you.

Please refer to our website (https://www.yprl.vic.gov.au/about-the-library/work-with-yprl/current-vacancies/) for further details relating to the rosters for this position.

Please note that these hours form part of a set roster and shifts are not able to be changed.

Further Information

For more information on the responsibilities of this role, and for the selection criteria, please refer to the Position Description or Kia Dietrich on 9435-2397 or *********@yprl.vic.gov.au

*Appointment to this role is subject to a satisfactory National Police Record Check, and Employee Working with Children Check.