Lending Specialist - Cairns City

Queensland Country Group; Cairns Regional; Hybrid; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Work-life balance

Birthday Leave

Volunteer Leave

Employee Assistance Program (EAP)

Wellness Program

Discounts on Banking and Health

Cultural lunches and social clubs

Training and development opportunities

Job summary

Queensland Country Bank is a bank focused on helping Queenslanders live better lives through better finances. We are seeking an experienced Lending Specialist to join our Cairns City branch to identify opportunities and serve members within the local community.

You will manage lending appointments from start to post settlement, build lasting relationships, coach developing Lenders, and support branches in Cairns, Atherton and Weipa.

Qualifications

• Strong banking knowledge and understanding of financial analysis and credit standards.
• Mortgage lending experience.
• SME lending experience.
• Ability to identify opportunities and build relationships to grow the business.
• Proven track record of delivering exceptional customer service.
• Excellent interpersonal communication, negotiation, time management and conflict resolution.
• High attention to detail including compliance and data integrity.

Responsibilities

• Initiating quality conversations with members to determine goals and aspirations.
• Structuring deals according to members’ needs and objectives.
• Undertaking lending appointments and completing applications from start through post settlement.
• Retaining existing members by offering appropriate financial solutions.
• Providing coaching to developing Lenders.
• Contacting prospective members referred by direct channel.
• Developing a network of business referral partners to grow the business organically.
• Supporting the region including Cairns, Atherton and Weipa branches.

Skills

Banking knowledge

Financial analysis

Credit standards

Mortgage lending

SME lending

Relationship building

Customer service

Interpersonal communication

Negotiation

Time management

Conflict resolution

Attention to detail

Job description

We have an exciting opportunity for an experienced Lending Specialist to join our Cairns City branch in the Far North.

About the Role

As an experienced Lending Specialist, you will be energetic and driven to identify opportunities to build our business through interactions with existing and new members within our branches and within the local community.

Your day-to-day responsibilities will include:

• initiating quality conversations with members to determine their goals and aspirations
• providing exceptional service to members and structuring deals according to our member’s needs and objectives;
• undertaking lending appointments and completing applications from start through to post settlement
• retaining existing members by offering appropriate financial solutions that add value
• providing coaching to developing Lenders
• contacting prospective members referred by our direct channel
• developing a network of business referral partners to build the business organically
• supporting the region which includes branches in Cairns, Atherton and Weipa.

This is a fulltime salaried position, working a minimum 38 hours per week.

About You

To be considered for this role, you must demonstrate:

• Strong banking knowledge with an understanding of financial analysis and credit standards
• Mortgage & SME lending experience
• The ability to identify opportunities and build strong relationships to grow our business
• A proven track record of delivering exceptional customer service
• Excellent interpersonal communication skills, including negotiation, time management skills and conflict resolution
• High attention to detail including compliance and data integrity

About Us

Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.

Queensland Country have been certified as a Great Place to Work and with over 50 years in business, we continue to shape a phenomenal culture through having our values at the core of what we do. You instantly feel the passion, comradery, and optimism from everyone and can see just how much fun we have as we work together to grow a stronger business and deliver for our Members.

Our Benefits

• Work life balance and flexible working options
• Birthday Leave
• Community Volunteer Leave
• Access to an Employee Assistance Program (EAP)
• Access to our Wellness Program
• Discounts on your Banking and Health Insurance products
• Cultural lunches and social clubs
• Excellent training and development opportunities

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. If you do have any questions or require other information please contact Hayley on 07 4412 3730.

If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.

*Queensland Country Bank limited ABN 77 087 651 027 AFSL/Australian Credit Licence 244 533.*