Leasing Concierge — Melbourne Build-to-Rent Communities

Greystar (International); Melbourne; In loco; AUD 60.000 - 75.000; Tempo pieno

Descrizione del lavoro

Greystar is seeking a friendly Leasing Coordinator based in Melbourne. You will be the first point of contact for prospective residents across Build-to-Rent communities, guiding them from enquiry to site visit.

Work with onsite Leasing Professionals, coordinate tours, and maintain CRM records to drive leasing outcomes. A background in customer service, hospitality, or retail helps you excel in this role.

Competenze

• Experience in customer-focused roles.
• Strong communication skills, both verbal and written.
• Interest in real estate or property is advantageous but not essential.

Mansioni

• Respond to inbound enquiries from prospective residents via phone, email, and digital channels with a professional first impression.
• Understand lifestyle preferences, budget, timing, and requirements to match prospects with Greystar communities.
• Present suitable Greystar properties and articulate features and lifestyle benefits clearly.
• Book and coordinate site tours with onsite Leasing Professionals for informed handovers.
• Maintain accurate records of enquiries in CRM and contribute to leasing insights and performance tracking.
• Collaborate with onsite teams, marketing, and operations to ensure a consistent customer experience.

Conoscenze

Customer service

Verbal communication

Written communication

CRM experience

Strumenti

CRM software

Descrizione del lavoro

Greystar is seeking a friendly Leasing Coordinator based in Melbourne. You will be the first point of contact for prospective residents across Build-to-Rent communities, guiding them from enquiry to site visit.

Work with onsite Leasing Professionals, coordinate tours, and maintain CRM records to drive leasing outcomes. A background in customer service, hospitality, or retail helps you excel in this role.