Entry-Level Leasing Coordinator – Real Estate

Melbourne Corporate Office; Melbourne; On-site; AUD 60,000 - 75,000; Full time

Job summary

Greystar Real Estate Partners in Melbourne is seeking a Leasing Coordinator to be the first point of contact for prospective residents across premium Build-to-Rent communities. You will guide inquiries from initial contact to site visits, identifying needs and matching applicants to the right community.

You will collaborate with onsite Leasing Professionals to drive leasing success, maintain CRM records, and deliver a high-quality customer experience in a fast-paced real estate environment.

Qualifications

• Previous experience in a customer-focused role
• Strong verbal and written communication skills
• Interest in real estate or property (experience is advantageous, but not essential)

Responsibilities

• Respond to inbound enquiries from prospective residents via phone, email and digital channels
• Engage with prospects to understand lifestyle preferences, budget, timing and requirements
• Present Greystar properties, highlighting features, benefits and lifestyles
• Book and coordinate site tours with onsite Leasing Professionals
• Maintain accurate records in CRM and contribute to leasing insights and performance metrics
• Collaborate with onsite teams, marketing and operations to ensure a consistent customer experience

Skills

Customer service

Communication

Sales

Tools

CRM software

Job description

Greystar Real Estate Partners in Melbourne is seeking a Leasing Coordinator to be the first point of contact for prospective residents across premium Build-to-Rent communities. You will guide inquiries from initial contact to site visits, identifying needs and matching applicants to the right community.

You will collaborate with onsite Leasing Professionals to drive leasing success, maintain CRM records, and deliver a high-quality customer experience in a fast-paced real estate environment.