Learning Quality Facilitator_PEOPLE, LEARNING AND CULTURE

Scalabrini Communities; Griffith; On-site; AUD 65,000 - 85,000; Full time

Job summary

Scalabrini Communities is seeking a Learning Quality Facilitator to lead end-to-end learning in a NSW village, collaborating with the PLC Learning team and Quality Team. You’ll drive training, onboarding and continuous improvement to ensure high-quality resident care.

You will coordinate regulatory training, maintain LMS resources and coach staff, while aligning with accreditation standards and village plans. AHPRA registration and relevant qualifications are essential.

Qualifications

• Enrolled Nurse or Registered Nurse registration with AHPRA.
• Certificate IV in Training & Assessment (or equivalent Diploma).
• 3+ years’ experience as an Enrolled Nurse, including 3+ years in aged care.
• 1+ years’ experience in learning and development or a nurse educator role.
• Understanding of aged care legislation, standards and accreditation process.
• Strong analytical, auditing and reporting skills.
• Excellent written and verbal communication, with kindness and understanding.
• Strong facilitation skills and ability to apply adult learning principles.
• Experience administering a Learning Management System.
• Proficiency in Microsoft Office, particularly Word and PowerPoint.

Responsibilities

• Identify training needs and contribute to learning solutions that build capability.
• Facilitate clinical and non-clinical workshops and assessments for your Village.
• Coordinate onboarding, including induction and compliance training for new starters and staff.
• Ensure regulatory training is completed and your Village stays compliant.
• Maintain library of development resources to keep pace with the aged care industry.
• Coach employees to build their skills and confidence.
• Maintain LMS and report to Learning Manager.

Skills

Nurse registration

Analytical skills

Auditing skills

Reporting skills

Facilitation skills

Adult learning principles

Communication skills

MS Office

Word

PowerPoint

Education

Certificate IV in Training & Assessment

Diploma (equivalent)

Tools

Learning Management System

Microsoft Word

Microsoft PowerPoint

Job description

Learning Quality Facilitator_PEOPLE, LEARNING AND CULTURE

We are Scalabrini Communities. As a not-for-profit (or for-purpose), Catholic aged care organisation, Scalabrini puts resident needs first. We are not driven by profit maximisation and we are not guided by cost-cutting or revenue. Instead, we continuously invest back into our villages, to maintain our position as the aged care choice for migrant communities across New South Wales.

With a tradition of community, mutual help, faith and family, Scalabrini offers the provision of excellent care to the aged population and people living with dementia, delivered with a profound sense of respect for all cultures. We have eight aged care villages across NSW and SA, including five within the Sydney Metro area one in Griffith in regional NSW and two in South Australia as well as our Home Care program, Live Easy

Learning & Quality Facilitator

Working alongside our PLC Learning team, Quality Team and your Village Leadership Team, you’ll own the full cycle of learning in your Village, from identifying training needs through to delivering and assessing. You’ll also drive a culture of quality and continuous improvement, so residents receive the best possible care and services.

About The Role:

Learning and development

• Identify training needs and contribute to learning solutions that build individual, leadership and organisational capability
• Facilitate clinical and non-clinical workshops and assessments for your Village
• Coordinate onboarding, including induction and compliance training for new starters, staff returning from extended leave and newly promoted employees
• Ensure regulatory training is completed and your Village stays fully compliant
• Maintain our library of development resources so it keeps pace with the aged care industry
• Coach employees to build their skills and confidence
• Maintain the LMS and report regularly to the Learning Manager

Quality and Continuous Improvement

• Support Village and Care Managers with quality assurance activities that align with the Accreditation standards and the Village’s business plan
• Organise and monitor the quality assurance program, including the monthly audit schedule
• Monitor the quality of resident care and identify compliance gaps
• Own the Feedback Register, making sure feedback from residents, families and staff is acknowledged, actioned and reflected in the Continuous Improvement Plan
• Review Village Meeting Minutes to ensure actions are completed
• Work with Village teams to optimise resident outcomes

About You

• Enrolled Nurse or Registered Nurse registration with AHPRA and a current practice certificate
• Certificate IV in Training & Assessment (or equivalent Diploma)
• 3+ years’ experience as an Enrolled Nurse, including 3+ years in an aged care environment
• 1+ years’ experience in learning and development or a nurse educator role
• Understanding of aged care legislation, standards and the accreditation process
• Strong analytical, auditing and reporting skills
• Excellent written and verbal communication, with the ability to communicate with kindness and understanding
• Strong facilitation skills and the ability to apply adult learning principles
• Experience administering a Learning Management System
• Proficiency in Microsoft Office, particularly Word and PowerPoint