Learning Quality Facilitator_PEOPLE, LEARNING AND CULTURE

Scalabrini; New South Wales; On-site; AUD 90,000 - 110,000; Full time

Job summary

Sweeping Corporation of America is seeking a Learning & Quality Facilitator to lead the full learning lifecycle within a Village, from identifying training needs to delivery and assessment. You will drive quality and continuous improvement to ensure residents receive excellent care and services.

The role combines development delivery, onboarding coordination, regulatory compliance, and LMS maintenance, reporting to the Learning Manager.

Qualifications

• Enrolled Nurse or Registered Nurse with AHPRA and current practice certificate.
• Certificate IV in Training & Assessment (or equivalent Diploma).
• 3+ years' experience as an Enrolled Nurse, including 3+ years in an aged care environment.
• 1+ years' experience in learning and development or a nurse educator role.
• Understanding of aged care legislation, standards and accreditation process.
• Strong analytical, auditing and reporting skills.
• Excellent written and verbal communication, with kindness and understanding.
• Strong facilitation skills and the ability to apply adult learning principles.
• Experience administering a Learning Management System.
• Proficiency in Microsoft Office, particularly Word and PowerPoint.

Responsibilities

• Own the full cycle of learning in the Village—from identifying training needs to delivering and assessing.
• Facilitate clinical and non-clinical workshops and assessments for the Village.
• Coordinate onboarding, induction and compliance training for new starters and staff.
• Ensure regulatory training is completed and Village stays compliant.
• Maintain the library of development resources.
• Coach employees to build skills and confidence.
• Maintain the LMS and report to the Learning Manager.
• Support quality assurance activities aligning with Accreditation standards and Village plan.
• Organise and monitor monthly quality assurance audits.
• Monitor resident care quality and identify compliance gaps.
• Manage the Feedback Register and reflect actions in the Continuous Improvement Plan.
• Review Village Meeting Minutes to ensure actions are completed.
• Collaborate with Village teams to optimise resident outcomes.

Skills

Analytical skills

Auditing

Reporting skills

Communication skills

Facilitation skills

Adult learning principles

LMS administration

MS Word

MS PowerPoint

Education

Enrolled Nurse/Registered Nurse with AHPRA

Certificate IV in Training & Assessment

Equivalent Diploma

Tools

Learning Management System (LMS)

Microsoft Word

PowerPoint

Job description

Learning & Quality Facilitator

Working alongside our PLC Learning team, Quality Team and your Village Leadership Team, you'll own the full cycle of learning in your Village, from identifying training needs through to delivering and assessing. You'll also drive a culture of quality and continuous improvement, so residents receive the best possible care and services.

About The Role:

Learning and development

• Identify training needs and contribute to learning solutions that build individual, leadership and organisational capability
• Facilitate clinical and non-clinical workshops and assessments for your Village
• Coordinate onboarding, including induction and compliance training for new starters, staff returning from extended leave and newly promoted employees
• Ensure regulatory training is completed and your Village stays fully compliant
• Maintain our library of development resources so it keeps pace with the aged care industry
• Coach employees to build their skills and confidence
• Maintain the LMS and report regularly to the Learning Manager

Quality and Continuous Improvement

• Support Village and Care Managers with quality assurance activities that align with the Accreditation standards and the Village’s business plan
• Organise and monitor the quality assurance program, including the monthly audit schedule
• Monitor the quality of resident care and identify compliance gaps
• Own the Feedback Register, making sure feedback from residents, families and staff is acknowledged, actioned and reflected in the Continuous Improvement Plan
• Review Village Meeting Minutes to ensure actions are completed
• Work with Village teams to optimise resident outcomes

About You

• Enrolled Nurse or Registered Nurse registration with AHPRA and a current practice certificate
• Certificate IV in Training & Assessment (or equivalent Diploma)
• 3+ years' experience as an Enrolled Nurse, including 3+ years in an aged care environment
• 1+ years' experience in learning and development or a nurse educator role
• Understanding of aged care legislation, standards and the accreditation process
• Strong analytical, auditing and reporting skills
• Excellent written and verbal communication, with the ability to communicate with kindness and understanding
• Strong facilitation skills and the ability to apply adult learning principles
• Experience administering a Learning Management System
• Proficiency in Microsoft Office, particularly Word and PowerPoint