Lead Automotive Workshop Controller

BCM TOY Pty Ltd; City of Greater Bendigo; On-site; AUD 90,000 - 120,000; Full time

Job summary

Bendigo Toyota is looking for an experienced Automotive Workshop Controller to lead our busy Bendigo workshop. This full-time role coordinates technicians, customers, and management to deliver high-quality service efficiently.

The ideal candidate has supervisory experience in an automotive workshop, strong organisational and communication skills, and a commitment to safety. A valid driver's license is required; the role offers a competitive remuneration package and opportunities for professional

Qualifications

• Must have demonstrated ability to manage people and motivate teams
• Supervisory or controller experience in an automotive workshop preferred
• Strong knowledge of automotive repair procedures and workshop operations
• Excellent organisational and time management skills
• Proficiency with workshop management software and computer systems
• Outstanding written and verbal communication with customers and staff

Responsibilities

• Manage daily workshop operations, including job scheduling and workflow coordination
• Oversee technicians and ensure work meets quality standards and timelines
• Process customer work orders, maintain records, and manage job tracking systems
• Coordinate between customers, management, and workshop staff to ensure clear communication
• Monitor stock levels, coordinate parts orders and inventory
• Ensure health and safety compliance and maintain a safe workshop environment
• Prepare invoicing and work documentation for completed jobs
• Handle customer inquiries and provide quotes for work
• Perform quality inspections before customer delivery
• Contribute to continuous improvement of workshop processes

Skills

People management

Team leadership

Communication skills

Organisational skills

Workshop software

Customer service

Job description

Bendigo Toyota is looking for an experienced Automotive Workshop Controller to lead our busy Bendigo workshop. This full-time role coordinates technicians, customers, and management to deliver high-quality service efficiently.

The ideal candidate has supervisory experience in an automotive workshop, strong organisational and communication skills, and a commitment to safety. A valid driver's license is required; the role offers a competitive remuneration package and opportunities for professional