Lead AI Solutions Engineer (Presales) – APAC

Birdeye Australia; Sydney; Hybride; AUD 120 000 - 160 000; Plein temps

Avantages offerts par ce poste

5 weeks annual leave

Private health insurance

Summer hours

Flexible working including work from/…

Weekly catered lunches

Monthly team events

Travel opportunities and VIP events

Résumé du poste

Birdeye Australia is hiring a Solutions Engineer (presales) APAC in Sydney. You will sit with Account Executives, deliver demos, design AI agent workflows, and show clients AI that executes, not just assists.

You’ll lead technical discovery, address security and integration topics, collaborate with Sales and Product, and help shape proposals while scaling AI-driven customer success across Healthcare, Retail, Automotive, Real Estate, Hospitality and Home Services.

Qualifications

• Lead product demos and technical discovery for Commercial and Enterprise prospects across Healthcare, Retail, Automotive, Real Estate, Hospitality and Home Services.

Responsabilités

• Lead product demos and technical discovery for Commercial and Enterprise prospects across Healthcare, Retail, Automotive, Real Estate, Hospitality and Home Services.
• Build working AI agents for prospects and customers, so they see their own brand, locations and data in action before they sign.
• Help clients work out their AI strategy, including what to automate, where humans stay in the loop and how to govern it at scale.
• Own the technical evaluation, from security and integration questions through to API conversations with IT and data teams.
• Partner with Sales, Product and Customer Success to shape proposals, sharpen our positioning against competitors and hand over a clean, well-scoped implementation.
• Feed what you hear in the field back to our product team and influence what we build next.

Description du poste

Birdeye Australia is hiring a Solutions Engineer (presales) APAC in Sydney. You will sit with Account Executives, deliver demos, design AI agent workflows, and show clients AI that executes, not just assists.

You’ll lead technical discovery, address security and integration topics, collaborate with Sales and Product, and help shape proposals while scaling AI-driven customer success across Healthcare, Retail, Automotive, Real Estate, Hospitality and Home Services.