Enterprise Solutions Engineer - AI Integration & Enablement

Elevenlabs; Canberra; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Innovative culture

Growth opportunities

Learning stipend

Annual offsite

Co-working stipend

Job summary

ElevenLabs is seeking a Solutions Engineer to scale our voice AI platform for enterprise customers. You’ll collaborate with Account Executives, engage with customer tech teams, and architect end-to-end solutions, while building self-service tools and documentation to empower customers.

Based in Sydney (with Melbourne travel) and in-office 3+ days a week, you’ll join a fast-moving, AI-first team that values experimentation and measurable impact, delivering high-quality results across the business.

Qualifications

• Excellent Python proficiency and software architecture knowledge.
• Experience collaborating with customers to define technical solutions.
• Strong communication skills and ability to tailor messaging to different audiences.

Responsibilities

• Collaborate strategically with Account Executives to enhance the technical aspects of the sales process.
• Work directly with technical contacts from customers to provide bespoke support and architect solutions.
• Craft compelling technical demonstrations communicating our product's value proposition.
• Create technical enablement resources that amplify the sales team's effectiveness.
• Build self-service tools and documentation to empower customers to implement solutions independently.
• Identify opportunities to productise common integration patterns and work with product teams.

Skills

Python

Customer engagement

Solution architecture

Technical problem solving

Communication skills

Job description

ElevenLabs is seeking a Solutions Engineer to scale our voice AI platform for enterprise customers. You’ll collaborate with Account Executives, engage with customer tech teams, and architect end-to-end solutions, while building self-service tools and documentation to empower customers.

Based in Sydney (with Melbourne travel) and in-office 3+ days a week, you’ll join a fast-moving, AI-first team that values experimentation and measurable impact, delivering high-quality results across the business.