Key Account Manager

JIVARO Recruitment; Brisbane; Presencial; AUD 90 000 - 140 000; Tempo integral

Resumo da oferta

JIVARO Recruitment is seeking a Key Account Manager in Australia to look after an established portfolio of furniture and home interior buyers. You will coordinate with global product development and sourcing teams to translate briefs into sourcing requests and manage samples, lead times and pricing across time zones.

You’ll negotiate pricing and terms to grow revenue and margin while representing the business at trade shows and client meetings, with exposure to international suppliers and

Qualificações

• Experience managing retailer, wholesale or buying-group accounts.
• Strong negotiation skills with pricing, margins and forecast numbers.
• Excellent written and spoken communication across cultures and time zones.

Responsabilidades

• Manage an established portfolio of retail, wholesale and buying-group accounts.
• Translate customer briefs into sourcing requests with global teams.
• Coordinate samples, lead times, pricing and market trends for customers.
• Negotiate pricing and terms to grow revenue and margin within accounts.
• Identify new opportunities within accounts and drive them with the global team.
• Collaborate with quality, compliance, logistics and finance to ensure promises arrive as agreed.

Conhecimentos

Account management

Negotiation

Sourcing & procurement

Cross-cultural comms

Customer service

Ferramentas

CRM

Descrição da oferta de emprego

You know how products get made and sold. Now put that knowledge to work for customers.

Maybe you’ve been on the buying side, ranging products and negotiating cost prices. Maybe you’ve been on the supply side, in a furniture or joinery factory, running sales, customer service or production planning. Either way, you understand how the product gets from idea to shelf. Our client’s Key Account Manager role puts that knowledge in front of customers.

Our client is an independent global sourcing network. They help Australian retailers, wholesalers and buying groups get furniture, home interiors and decorative building products made well, priced competitively and delivered on time. They do it through their own offices and a trusted supplier base across Asia, Europe, the US and beyond. It’s a service business. Their customers don’t buy a product off a shelf, they buy the people, the reach and the follow-through.

As their Key Account Manager in Australia, you’ll look after an established set of customers and be the one person they call.

What you’ll do

• Look after a portfolio of established retail, wholesale and buying-group accounts and become their trusted partner


• Turn a customer’s brief into a clear sourcing request, then work it through with the global product development and sourcing teams


• Keep customers across samples, lead times, pricing and market trends


• Negotiate pricing and terms, and grow revenue and margin within your accounts


• Spot new opportunities within your accounts and bring them to life with the global team


• Work with the quality, compliance, logistics and finance teams so that what’s promised is what arrives


• Represent the business at trade shows, industry events and client meetings

Who we’d love to hear from

• A buyer, assistant buyer, category or merchandise professional, or a procurement or sourcing coordinator ready to move into a commercial, relationship-led role


• A sales, account or customer service professional from a furniture manufacturer, or from joinery, cabinetry, upholstery or other timber and fabrication businesses


• An account manager or sales professional from homewares, hardware, building products, appliances, lighting, flooring, FMCG or other consumer goods


• Someone from import, distribution, freight or supply chain who has worked closely with offshore suppliers

What you’ll bring:

• Experience working with retailers, wholesalers or buying groups, or with offshore suppliers and manufacturers


• Confidence negotiating, and comfort with pricing, margin and forecast numbers


• Strong communication skills, and ease working across cultures and time zones


• The organisation to juggle multiple accounts and priorities


• A genuine commitment to ethical sourcing and fair treatment across the supply chain

Bonus points (not essential)

• Hands-on furniture or home interiors experience


• CRM or ERP experience

Why this role

• Real ownership of your own accounts, and a direct line to decision-makers


• Existing customer relationships to build on, so you don’t start from zero


• A global network behind you, so you can say “yes, we can source that” with confidence


• A chance to see the whole product journey, from factory floor to retail range


• Exposure to international teams, suppliers and markets


• A business that takes ethical sourcing and compliance seriously