Junior Service Desk Analyst – Launch Your Tech Career

DXC Technology Morocco; Geelong; Presencial; AUD 52 000 - 68 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid training

Supportive managers & team

Career pathways in tech

Inclusive workplace

Resumo da oferta

DXC Technology in Geelong is seeking a Level 1 Service Desk Analyst to be the first point of contact for customers needing help. You will listen, troubleshoot, and provide great service with support from a fantastic team.

Great communicators who stay calm under pressure will thrive, with paid training and clear career pathways in tech. This role requires Australian citizenship and onsite work at the Geelong client office.

Qualificações

• No degree or prior IT experience required.
• Excellent verbal and written communication.
• Ability to stay calm under pressure and solve problems.
• Willingness to learn and grow your career in tech.
• Must be an Australian citizen and able to work onsite in Geelong.

Responsabilidades

• Be the first point of contact for customers needing help.
• Listen, troubleshoot, and resolve issues with the support of a team.
• Provide friendly, helpful service and document interactions.

Conhecimentos

Customer service

Communication skills

Problem-solving

Teamwork

Calm under pressure

Australian citizenship

Descrição da oferta de emprego

DXC Technology in Geelong is seeking a Level 1 Service Desk Analyst to be the first point of contact for customers needing help. You will listen, troubleshoot, and provide great service with support from a fantastic team.

Great communicators who stay calm under pressure will thrive, with paid training and clear career pathways in tech. This role requires Australian citizenship and onsite work at the Geelong client office.