Entry-Level Service Desk Analyst — Start Your IT Career

DXC Technology Company; Geelong; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Paid training

Career progression

Collaborative team

Diversity & inclusion

Job summary

DXC Technology in Geelong is seeking an entry-level Level 1 Service Desk Analyst. You’ll be the first point of contact, listening, troubleshooting, and delivering great service with a supportive team around you. No degree or prior experience is required.

If you’re friendly, quick to learn, organized, and have clear communication, this could be your ticket to starting a career in tech. This onsite role is based at our Geelong client office, with paid training and clear career pathways.

Qualifications

• Friendly, customer-focused attitude.
• Excellent verbal and written communication.

Responsibilities

• As the first point of contact for customers needing help, listen, problem‑solve and provide great service with team support.
• Handle inquiries, troubleshoot issues and ensure customer satisfaction.

Job description

DXC Technology in Geelong is seeking an entry-level Level 1 Service Desk Analyst. You’ll be the first point of contact, listening, troubleshooting, and delivering great service with a supportive team around you. No degree or prior experience is required.

If you’re friendly, quick to learn, organized, and have clear communication, this could be your ticket to starting a career in tech. This onsite role is based at our Geelong client office, with paid training and clear career pathways.