Operations & Project Administrator

Prowse Plumbing; City of Greater Bendigo; Presencial; AUD 65.000 - 78.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Locally based in Bendigo

Descripción de la vacante

Prowse Plumbing in Bendigo is seeking an organised, proactive Operations & Project Administrator to support the business with project administration, QA, compliance, WHS and general office ops.

Working closely with the Managing Director, Project Managers and field staff you will help keep day-to-day operations running smoothly and ensure documentation and records are maintained to ISO 9001:2015 standards.

Formación

• Experience in administration, project support or similar role.
• Strong organisational and time management skills.
• Excellent written and verbal communication.
• High attention to detail and accuracy.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Ability to work independently, use initiative and problem-solve.
• Willingness to support the wider team.
• Ability to manage competing priorities and meet deadlines.
• Professional approach to handling confidential information.

Responsabilidades

• Provide administrative and operational support to the Managing Director, Project Managers and Estimator.
• Manage general correspondence, emails, and client enquiries.
• Assist with tender submissions, quotations and project documentation.
• Prepare and maintain project records, reports, O&M manuals and handover documentation.
• Coordinate QA documentation, including checklists, quality records, and project compliance requirements.
• Maintain company policies, procedures and Quality Management System (QMS) documentation.
• Assist with maintaining and improving the QMS in line with ISO 9001:2015 requirements.
• Assist with internal audits, non-conformance reporting, corrective actions and continuous improvement activities.
• Maintain workplace health and safety documentation, compliance records and registers.
• Coordinate employee training records, inductions, licences, qualifications and expiry dates.
• Maintain information and administrative processes within AroFlo.
• Liaise with clients, suppliers and subcontractors as required.
• Provide general administrative support across the business.

Conocimientos

Organisational skills

Time management

Communication skills

Attention to detail

Microsoft Office

Herramientas

AroFlo

Descripción del empleo

Prowse Plumbing is a locally owned and operated commercial plumbing company servicing Central Victoria. We specialise in commercial plumbing maintenance, hydraulic installations, civil works, roofing and fire service installation and maintenance.

We pride ourselves on delivering quality workmanship, building strong client relationships, and maintaining a supportive, team-focused working environment.

About the role

We are seeking an organised, motivated, and proactive Operations & Project Administrator to join our team in Bendigo. This is a varied role providing administrative and operational support across the business, including project administration, Quality Assurance (QA), compliance, workplace health and safety, and general office operations. Working closely with the Managing Director, Project Managers, and field staff, you will play an important role in keeping our day-to-day operations running smoothly.

About Us

Prowse Plumbing is a locally owned and operated commercial plumbing company servicing Central Victoria. We specialise in commercial plumbing maintenance, hydraulic installations, civil works, roofing and fire service installation and maintenance.

We pride ourselves on delivering quality workmanship, building strong client relationships, and maintaining a supportive, team-focused working environment.

About the role

We are seeking an organised, motivated, and proactive Operations & Project Administrator to join our team in Bendigo. This is a varied role providing administrative and operational support across the business, including project administration, Quality Assurance (QA), compliance, workplace health and safety, and general office operations. Working closely with the Managing Director, Project Managers, and field staff, you will play an important role in keeping our day-to-day operations running smoothly.

Key Responsibilities

• Provide administrative and operational support tothe Managing Director, Project Managers and Estimator.

• Manage general correspondence, emails, and client enquiries.

• Assist with tender submissions, quotations and project documentation.

• Prepare and maintain project records, reports, O&M manuals and handover documentation.

• Coordinate Quality Assurance (QA) documentation, including checklists, quality records, and project compliance requirements.

• Maintain company policies, procedures and Quality Management System (QMS) documentation.

• Assist with maintaining and improving the company's Quality Management System (QMS) in line with ISO 9001:2015 requirements.

• Assist with internal audits, non-conformance reporting, corrective actions and continuous improvement activities.

• Maintain workplace health and safety documentation, compliance records and registers.

• Coordinate employee training records, inductions, licences, qualifications and expiry dates.

• Maintain accurate information and administrative processes within AroFlo.

• Liaise with clients, suppliers and subcontractors as required.

• Provide general administrative support across the business.

About You

To be successful in this role, you will ideally have:

• Previous experience in administration, project support or a similar role.

• Strong organisational and time management skills.

• Excellent written and verbal communication skills.

• High attention to detail and accuracy.

• Confidence using Microsoft Office, particularly Word, Excel and Outlook.

• The ability to work independently, use initiative and problem-solve.

• A positive, flexible attitude and willingness to support the wider team.

• The ability to manage competing priorities and meet deadlines.

• A professional approach to handling confidential information.

Highly regarded but not essential:

• Experience in the plumbing, civil construction, maintenance or trade industries.

• Experience with Quality Assurance (QA), project compliance documentation or ISO 9001 Quality Management Systems.

• Knowledge of AroFlo or similar job management software.

• Experience with WHS, compliance documentation or management systems.

• Experience preparing tender submissions, project handover documentation.

What We Offer

• A friendly, supportive and down-to-earth team.

• A varied role with opportunities to take ownership of your work.

• The opportunity to work closely with an experienced management team.

• A locally based position within an established Bendigo business.

• Employment arrangements and remuneration negotiated based on experience.